Training Competency Coordinator

About Ampcontrol

Ampcontrol is a global leader in providing innovative electrical and electronic products to sectors such as power, energy, and mining. We take pride in delivering superior products and services across industries including surface and underground mining, energy, oil and gas, industrial infrastructure, and more. Our strength lies in our customer-focused approach, and we’re excited to expand our team.

Position Summary

Ampcontrol is seeking a Technical Training Coordinator to join our expanding Service Division in Mackay, QLD. Are you trade-qualified and knowledgeable about Ampcontrol products? If so, we’d love to hear from you!

In this role, you'll be responsible for creating and delivering comprehensive training programs for both our internal team and external clients. These programs will focus on the installation, operation, and maintenance of Ampcontrol's products and systems. You'll collaborate closely with engineers, product managers, and testing teams to ensure the training is engaging, informative, and of the highest quality.

We’re ideally looking for a trade-qualified professional ready to take on a new challenge. Even if you don’t meet every requirement, but are Trade qualified and know Ampcontrol, we encourage you to apply—we're open to adapting the role for the right candidate.

Key Responsibilities

• Develop Training Materials: Create engaging training packages from product documentation, technical manuals, and drawings. This includes workbooks, PowerPoint presentations, assessments, and training evaluation forms.
• Deliver Training: Conduct both internal and on-site training at client locations, possibly over multiple shifts. Use creative techniques to ensure maximum learning retention, provide assessments, and offer post-training feedback.
• Schedule and Organize Training: Coordinate training schedules, flights, accommodations, and materials. Ensure venues and equipment are booked and maintain training documentation for analysis and reporting.
• Maintain Internal Training Matrix: Review and update the training matrix for the Mackay Service Division to ensure all staff competencies are up-to-date.
• Support Product Documentation and Field Services: Assist with product documentation and field service support as needed.

What You Bring

• Qualifications:
• Essential: Certificate IV in Training and Assessment, valid driver’s license, Microsoft Office knowledge.
• Desirable: Trade Qualification, Advanced Diploma or Degree in a relevant field
• Essential: Experience working in a service & manufacturing environment.
• Desirable: Experience in a training environment, developing training materials and conducting training.
• Personal Characteristics: Strong communication and presentation skills, attention to detail, team-oriented, well-organized, service-driven, and comfortable delivering training to diverse audiences.

Why Ampcontrol?

Join Ampcontrol and become part of a team that’s committed to innovation, safety, and quality. In this role, you’ll have the opportunity to travel, engage with cutting-edge technology, and contribute to developing essential training programs that drive our company’s success.

How to Apply

If you’re ready to take on an exciting and rewarding role in a dynamic company, apply today!