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Forklift Operator / Customer Service Officer

LocationToowoomba, QLD 4350
Work TypeFull time
Positions1 Position
Published At:4 days ago
  • Forklift Operator
  • Store Person / Storeman
  • Customer Service
Job no: 66FNM

The role

This fast-paced role needs someone who has the ability to multitask and adapt to changing priorities with the ability to effectively communicate with other branches, customers and transport companies to ensure the smooth running of the facility.

Reporting to the Sales Representative, you will be working as part of a friendly team who will help you learn about our products and systems. Your main role will be working in our warehouse and yard, maintaining good housekeeping in all areas of the site, making up orders, loading and unloading trucks, loading walk-in customers vehicles, utilising our forklifts. Another element of the role involves working in a busy Customer Service environment where you will be answering calls, talking to and servicing walk-in customers, entering orders, provide despatch support, liaising with delivery drivers, and working with our other branch despatch teams to meet the needs of our customers.

Responsibilities

  • Coordinating and despatching of deliveries to customers.
  • Assisting with customer enquiries and orders via email, phone and walk ins.
  • General administrative duties such as data entry and filing
  • Making up orders and loading trucks ensuring this is done in a safe manner.
  • Ensure Adbri's safety and COR responsibilities are kept.

What you will need to succeed

  • Forklift Licence (essential)
  • Previous experience in a Logistics / Warehouse environment (highly regarded)
  • High attention to detail.
  • Be able to multitask and work to tight deadlines.
  • Excellent communication skills with the ability to adapt and liaise with both internal and external parties.
  • Experience with MS Office
  • Experience with SAP system (highly desirable)
  • Have a "can do attitude" and to be able to work with a team as well as autonomously as and when required.

Our business

Adbri Masonry is Australia’s leading concrete products manufacturer supplying quality concrete bricks, blocks, pavers, retaining walls, erosion control products and architectural masonry solutions.

Adbri Masonry is part of Adbri Limited, a construction materials and industrial minerals manufacturing company that has been building a better Australia since 1882. Adbri's portfolio of respected brands employs over 1500 people nationally and provides cement, lime, concrete, aggregates, masonry products and industrial minerals.

A safe and supportive environment

Adbri Masonry puts safety first and recognises that diversity in our workforce drives innovation and encourages creativity.

  • Published on 18 Dec 2024, 2:50 AM