Business Support Officer

About Us

Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our over 2000 team members across the East Coast, consistently strive to exceed our client’s expectations and make a difference in the communities we serve.

About the role

Your expertise powers our success!

Join our team as a Business Support Officer, where your skills will keep our operations efficient and on track. From processing timesheets, invoices and purchase orders to supporting tender bids and project documentation, your role will be vital and no two days will be the same. With opportunities to contribute to business improvement plans and support strategic goals, this role is perfect for a proactive, detail-orientated professional who thrives in a collaborative environment.

Key Responsibilities include

• Provide support for all things purchasing, projects and tenders, as well as back up to fellow team members
• Participate in Delivery Support meetings as required
• Development and delivery of business improvement plans, visual management reporting and tracking in line with strategic objectives
• Delivery of balanced scorecard KPIs and objectives
• Recommend and implement operational process and system improvements
• Participate in quality management activities as required
• Involvement in projects related to the development of process improvements, particularly those that promote best practice and continuous improvement
• Create and publish reports detailing all aspects of team performance

About You

You’re a highly organised team player with exceptional communication skills and a knack for prioritising and planning. Proficient in SAP, Resource Management System (RMS) and office software, you excel at managing paperwork, records and reports. With strong time management skills and discipline, you’re ready to keep our operations running seamlessly! To set yourself up for success, you will also possess the following skills and attributes:

• Well-developed interpersonal, verbal and written communication skills
• Confident understanding of administration and special projects in place at any one point in time
• Demonstrated experience in interfacing and dealing with work groups of more than 5 people
• Experience in liaising with utilities (energy, telecommunications, transport etc)

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

We welcome applications from people with diverse backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check.

Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.