Admissions Officer (Domestic UG)

Future Students is offering the opportunity to join a collaborative and high-performing team, aligned with recent structural changes. This marks an exciting phase for Future Students as we align the University to address market challenges and enhance student acquisition strategies. The vision for domestic admissions is evolving from a critical back-office administrative function to an externally focused, commercially driven operation aimed at providing a competitive edge for the University.

Be challenged and imagine with us

As Admissions Officer (Domestic UG), you will be responsible for executing tasks in relation to the administration and processing of domestic undergraduate student admissions. Your focus will be to enhance future student recruitment initiatives, and improve the overall student experience.

In this role you will:

• Deliver high-quality customer service and expert advice on the admissions process, providing administrative support to future domestic undergraduate students.
• Handle admission applications through UAC, the admissions portal, and direct application methods.
• Participate in student recruitment and student experience events and activities.

This continuing position is full time and will be located at the Callaghan Campus (Awabakal and Worimi land).

How will you inspire us?

You will have:

• Strong customer service skills, including the ability to clearly communicate and support both prospective students and internal stakeholders.
• Experience utilising a range of computer programs and analysing data.
• High-level organisational skills and attention to detail, and the ability to manage multiple competing priorities.

What we offer

The remuneration for this position is from $77,858 to $90,316 + 17% superannuation and is commensurate with skills and experience. 

We offer a range of benefits and employment conditions that help you balance your commitments, stay healthy, and work effectively. For information on our employee benefits (such as leave, flexible working, discounts in private health insurance and gym memberships, and salary packaging) please visit here.  

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

• Please visit here for a guide on how to apply for a role.
• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the following two targeted questions:

Teamwork

Provide an example of a time when you worked as part of a team to achieve a common goal? How did you ensure clear communication and mutual respect among team members, and what strategies did you use to balance team collaboration with individual responsibilities?

Using Data for Problem-Solving

Describe a situation where you used data to solve a problem or make a decision? What data did you analyse, how did you use it to address the issue, and what was the result?

Please upload your Cover Letter and response to the targeted questions as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Contact Us

For specific position enquiries, please contact Kellie Masters, Senior Manager, Domestic Admissions & Conversion on (02) 4921 5237 or via email at kellie.masters@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Sunday 15 September 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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