Admissions Officer (Domestic PG)

Future Students is offering the opportunity to join a collaborative and high-performing team, aligned with recent structural changes. This marks an exciting phase for Future Students as we align the University to address market challenges and enhance student acquisition strategies. The vision for domestic admissions is evolving from a critical back-office administrative function to an externally focused, commercially driven operation aimed at providing a competitive edge for the University.

Be challenged and imagine with us

As Admissions Officer (Domestic PG), you will be responsible for processing domestic postgraduate coursework admissions. This also includes end-on-end honours, Recognition of Prior Learning (RPL), and credit.

In this role you will:

• Provide high quality customer service and specialised advice on the postgraduate admissions process.
• Provide administrative support to future domestic postgraduate coursework students.
• Utilise relevant technologies, including the Oracle Service Cloud CRM, to process applications and maintain accurate records.

This continuing position is full time and will be located at the Callaghan Campus (Awabakal and Worimi land).

How will you inspire us?

You will have:

• Strong customer service and collaboration skills.
• The ability to manage competing deadlines while maintaining a high level or attention to detail and accuracy.
• Proven experience working with a range of technologies and software applications.
• Strong communication and interpersonal skills, including the ability to work well with a diverse range of stakeholders.

What we offer

The remuneration for this position is from $77,858 to $90,316 + 17% superannuation and is commensurate with skills and experience. 

We offer a range of benefits and employment conditions that help you balance your commitments, stay healthy, and work effectively. For information on our employee benefits (such as leave, flexible working, discounts in private health insurance and gym memberships, and salary packaging) please visit here.  

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

• Please visit here for a guide on how to apply for a role.
• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the following two targeted questions:

Teamwork

Describe a time when you collaborated with a team to overcome a significant challenge. What strategies did you use to maintain effective communication and respect within the team, and how did you contribute to the team's achievements?

Time Management and Competing Priorities

Describe a situation where you had to handle a high volume of tasks with competing priorities and tight deadlines. What techniques did you use to organise your workload, and how did you ensure that all tasks were completed on time and to a high standard?

Please upload your Cover Letter and response to the targeted questions as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Contact Us

For specific position enquiries, please contact Kellie Masters, Senior Manager, Domestic Admissions & Conversion on (02) 4921 5237 or via email at kellie.masters@newcastle.edu.au 

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Wednesday 18 September 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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