Venues and Events Officer

• Be part of a nimble, supportive team focused on collaboration and innovation.
• Experience the satisfaction of managing venues that host impactful events.
• Work in a fast-paced role where no day is the same

Are you a master of logistics, coordination, and creative problem-solving?

If you thrive in dynamic, fast-paced environments and love making things happen behind the scenes, this role is for you!

Join our nimble and dedicated venue management team, who schedule event bookings and work with event organisers  to ensure the smooth operation of university venues and services to suit the incoming event. The Venue Management team processes almost 2000 space bookings each year. From a booking for a small meeting room through to hosting Graduation in our venues. The team is responsible for our venues being ready for these events.

About the Role

As a Venues and Events Officer, you will play a vital role in scheduling space bookings and handling the logistics that ensure a venue is an excellent host for an event. You’ll work closely with event organisers to interpret their needs, fit their event into a suitable venue and coordinate a range of university services to support their event. Your days will be varied and fast-paced, combining predominantly administrative duties, stakeholder communication, and some on site support to the event organiser.

This is a dynamic role where no two days are the same. You’ll spend time managing bookings through our dedicated system, coordinating with Infrastructure Facilities Services (IFS), and facilitating venue logistics to support the event organisers needs. Flexibility is key—there will be times when you’ll work outside of standard hours as venue supervisor, with time off in lieu provided.

This continuing position is full time at a HEW 5 Higher Education Level located at Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

About the Unit  

NUServices is a wholly owned entity of the University of Newcastle. The entity manages and delivers food and beverage and retail services across campuses. NUServices is responsible for the delivery of on campus Food and Beverage operations, Venue Hire, Campus Activation, and University Merchandise; all of which are to support the strategic objectives of the University and meet the needs of students, staff and the University community. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

• The remuneration for this position is pro-rated from $77858 p.a. + superannuation and is commensurate with skills and experience
• Flexible working arrangements (in line with the University’s Flexible Work Policy
• 17% super and salary packaging
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
• Discounts in private health insurance, gym memberships, software, travel and more
• Wellbeing programs

If you’re ready to bring energy, precision, and creativity to the vibrant world of venue and event coordination, we want to hear from you!

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
•  A statement addressing the Essential Criteria listed below demonstrating your

ESSENTIAL CRITERIA 

1. Strong administration skills with ability to work on multiple tasks and clients at once.  
2. Experience in event operations across a broad range of events such as conferences, festivals, gala dinners, graduations
3. Strong communication and interpersonal skills - stakeholder management, customer service and a team player.
4. Demonstrated problem solving skills and ability to, respond to urgent issues, and be resourceful in finding solutions.
5. Proficiency in Microsoft office software. Knowledge of organising, and retrieving data like Power bi, Excel, and ability to adopt various software applications. 

To ensure that your application receives full consideration, it's important to structure and address the essential criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For specific position enquiries, please contact Sarah Sylvester, General Manager, NUServices on (02) 4985 4503 or via email Sarah.Sylvester@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 9th February 2025 at 11.59pm AEST

We are excited to be Looking Ahead with you