Parts & Service Coordinator

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

Join our Geraldton branch as a Parts & Service Coordinator, where you will assist both internal and external stakeholders with all service and parts requests.

You will provide administrative and clerical support, such as planning/scheduling, invoicing, condition report quoting, monitoring WIP, managing documentation and data in systems, assisting with warranty and field campaigns.

You will be the key point of contact for customer queries, handle parts procurement, manage stock integrity, and collaborate with other departments to deliver seamless service.

Roster: Monday – Friday

Salary: $80,000 - $89,400 + Super + annual bonus

Role Located: Geraldton

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• Proven experience in inventory control and warehouse systems
• Basic knowledge of earth moving equipment and parts knowledge
• Communication and sales skills
• Computer skills specifically in Microsoft suite and mainframe systems
• Strong stakeholder relationship skills and customer service skills for internal and external stakeholders
• Current driving licence (forklift licence will be advantageous)

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.