Administration Officer 1

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Full Time Permanent Position (80 hrs per f/n) + monthly ADO 
• Grade 2 Administrator
• Located at the Alfred
• Great Staff Benefits! 5 Weeks Annual Leave & Salary Packaging

About the Team

Department of Respiratory Medicine, The Alfred.

Respiratory Medicine has a unique and comprehensive spectrum of expertise in Australia across clinical and basic allergy and advanced adult lung diseases, including severe asthma, emphysema, interstitial lung diseases, sleep apnoea, cystic fibrosis (CF; State Centre of Excellence) and lung transplantation. It comprises of four Clinical Services, supported by the Bronchoscopy Service and the Physiology Service (including the Lung Function Laboratory).

About the Role

We have a great opportunity for an experienced Admin Support Officer in the Department of Respiratory Medicine at The Alfred, supporting our outpatient clinics. This Administrative role will focus on providing support to our outpatient clinics in the Department Respiratory Medicine at The Alfred. Duties include scheduling patient appointments, new referrals and clinic follow up, as well as supporting clinical staff with administrative tasks. Demonstrated experience in the outpatient clinic setting is required, as is strong organisational, customer service and computer skills. Excellence in written and oral communication skills, and a high level of attention to detail is also required.

Duties

• To undertake Administration / Receptionist duties within the Lung Transplant Service of Respiratory Medicine, including booking outpatient clinic appointments, billing and general administrative duties.
• Provide administrative support to Respiratory Medicine Outpatient clinics.
• To contribute to the operational efficiency of the Respiratory Medicine administrative support team under the supervision of the Admin Supervisor.

Skills & Experience

Essential

• Sound administrative experience - Hospital or medical environment preferred. 
• Personable, customer focused approach, and commitment to high quality service. 
• Solutions-focused and highly organised with the ability to prioritise tasks in a busy environment.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (Intermediate).
• Knowledge and understanding of MBS billing.
• Excellent written and oral communication skills.

Desirable

• Experience working within a hospital/medical practice or similar environment.
• Knowledge of medical terminology.

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance.
• On-site car & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services.

If applicable, specify specific requirements that you require in the cover letter or CV.

Any queries please contact Edwina England on (03) 9076 2405 or e.england@alfred.org.au, or Dee Halliwell on (03) 9076 2551 or d.halliwell@alfred.org.au.

Applications closing 11pm AEST, Friday 4th October 2024.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au