Assistant Community Manager - Retirement Village

About Hindmarsh Retirement

At Hindmarsh we believe in the power of communities to enrich lives. That’s why our communities are centred around residents and their needs. We build, develop and create places in which communities can thrive by leveraging our people’s diversity, skills and passion. We operate three core businesses: construction, development and retirement.

The Retirement business is responsible for developing and managing Hindmarsh’s retirement village portfolio. The business is one of the largest privately-owned retirement business in Canberra. 

The Role  

As the Assistant Community Manager, you will support the Community Manager to ensure the retirement village runs smoothly by:

• Providing excellent customer service to residents and visitors
• Managing staff rosters, timesheets & training
• Coordinating resident activities, events, and communications
• Completing administration tasks such as processing invoices, answering phone calls, monitoring mail and email enquiries
• Various office management duties as required

Requirements

We are looking for a person who is confident working autonomously and who has: 

• Previous experience as an office manager, receptionist or administration officer
• Experience delivering high-quality customer service
• Good communication skills, both written and verbal
• Confident user of Microsoft Outlook & Word
• Enjoys working with and has the ability to develop good relationships with older people
• Asset management and property experience an advantage

You will be required to hold a First Aid Certificate and Working with Vulnerable People Check (ACT) for this role. If you don't yet have these certificates, but are willing to get them later, then we welcome your application!