Case Study

Komatsu streamline the hiring process with LiveHire

Company Background

Komatsu’s approach to talent acquisition and engagement is designed to improve the user experience for candidates, recruiters and hiring managers, while also delivering more efficient hiring outcomes.

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Key results

62% reduction in time to hire new candidates

62% reduction in time to hire new candidates

21 minutes Median candidate response time via SMS

21 minutes Median candidate response time via SMS

30% internal hires are from the Talent Community

30% internal hires are from the Talent Community

Challenge
  • The recruitment process was long, outdated and needed a tech refresh
  • A central source of truth was needed to align recruitment workflow,eliminate double-work, and reduce miscommunication
  • Opportunity to improve the internal mobility program and engage talent
  • Referrals were not being promoted, nor captured efficiently

Komatsu is deeply committed to encouraging the employment of a diverse workforce into our organisation. We’re thrilled to see that LiveHire also plays a key role in this strategy – enabling Komatsu to increase our percentage of female hires by over 30% with a more proactive, candidate-centric approach to recruitment.

Anna Statham, Recruitment Manager

Recruitment Manager - Komatsu

Solution

As winners of the 2021 Candidate Experience (CandE) awards, Komatsu centralised all of their recruitment activity in LiveHire to deliver best-in-class user experiences to candidates, managers and recruiters alike. Komatsu partnered with HudsonRPO for recruitment services and integrated LiveHire with SAP SuccessFactors to deliver an end-to-end solution for the entire workforce.

By using the LiveHire platform, Komatsu reduces its reliance on paid advertising and recruitment agencies, supports its Employer Value Proposition and diversity goals, and decreases the time it takes to fill vacancies.

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