Pole to Pit Team Leader

About Us

Zinfra is a leading infrastructure services provider, delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We are committed to innovation, technical excellence, and prioritising safety, quality, and sustainability. With a dedicated team of over 2,000 people across the East Coast, we work to exceed client expectations and make a positive impact in the communities we serve.

About the Role

The Pole to Pit team provides support to the customer for both overhead and underground infrastructure for power distribution networks. We are seeking a dynamic Pole to Pit Team Leader to join our team at our Tullamarine Depot. This is an exciting opportunity to take charge of a key operational area, overseeing the delivery of end-to-end services for field resources. This role will be responsible for leading the Pole to Pit team’s performance, ensuring compliance with OH&S standards, and providing exceptional customer service.

Key responsibilities include:

• Responsible for mentoring the Pole to Pit team to ensure efficient, safe, and effective delivery of services
• Managing and resolving customer complaints, liaising with contractors, and coordinating with clients to ensure satisfaction
• Overseeing the preparation of accurate quotations and delivering cost-effective, high-quality solutions
• Coordinating and scheduling work to ensure timely completion of projects and compliance with industry standards
• Managing complex pole-to-pit requests and ensuring successful project execution from start to finish
• Conducting regular site assessments and ensuring all necessary repairs are completed in a timely manner
• Providing feedback and recommendations for improvements based on field observations and customer input

About You

• Strong leadership skills with the ability to manage a team effectively and foster a positive work environment.
• Proven experience in managing operational workflows and complex service requests.
• Experience in the utilities or energy sector
• Current Victorian Drivers License.
• Understanding of Victorian Electricity Supply Industry (VESI) requirements
• Trade qualifications (desirable but not essential).

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

We welcome applications from people with diverse backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check.

Notice to Third Parties: Zinfra does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.