IT Vendor Manager, ERP VendorsFlexible

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

The Opportunity

In this role, IT Vendor Manager, Technology Vendors, will focus on maximizing value and return on investments from strategic technology providers. You will establish and develop strong relationships with strategic vendors to ensure contract adherence and expected performance while driving continuous improvement and innovative approaches to service delivery. 

You will effectively partner with IT Delivery, IT Operations, Procurement, and Finance to optimize our vendor portfolio and develop the Vendor Management Strategy for WSP’s strategic technology vendors. 

A day in the life 

As the IT Vendor Manager, ERP Vendors, you will manage all IT technology vendors on behalf of WSP. This will include a core focus on the following key elements:  

1. Vendor Strategy  

• Act as a trusted advisor and SPOC to stakeholders for vendor-related matters - assessment, sourcing, costs, contracts, issues/disputes 
• Provide critical contribution to vendor strategy for existing vendors, new contracts or change of vendors. 
• Establish the process to collect, consolidate, and communicate vendor agreements and share updates tied to contracts, performance, risk, major initiatives, etc. 
• Segment and rationalize the vendor portfolio so that appropriate focus can be applied to the most strategically important vendor relationships/engagements. 
• Support M&A activities for matters related to vendor contract integration and optimization. 

2. Vendor Selection 

• Collaborate with Corporate Procurement, and IT teams on vendor selection and contract negotiations. A critical contributor to contract terms and conditions including performance and governance. 
• Communicate contract summaries and relevant details to key stakeholders in the organization.  

3. Contract Management and Vendor Governance 

• Collaborate with vendors and Procurement on planning for new contracts and upcoming renewals. Stay ahead of vendor/contract life cycle events to maximize the value of contracts.  
• Act as the Subject Matter Expert and internal reference point for IT vendor contracts, amendments and SOWs, and contractual correspondence.  
• Act as relationship SPOC for vendors on contractual reviews, updates, or issues/disputes. 
• Oversee contract and service delivery results. Maintain performance scorecard results and apply contractual financial elements for missed performance objectives. 
• Collaborate with vendors on driving continuous improvement and value-creating approaches to service delivery, technology utilization and cost optimization. 
• Ensure WSP contract obligations are executed. 
• Track and address consumption/entitlement licensing for high-volume contracts.  
• Perform analysis to optimize costs for vendor purchases and consumption. 
• Support vendor risk management processes based on operational and contract security requirements.  

4. Vendor Relationship Management  

• Maintain dedicated relationships with assigned vendors. 
• Chair monthly contract governance reviews and track outcomes. 
• Coordinate Executive Relationship Management sessions (e.g., QBR, Annual Executive Relationship Management). 
• Act as an entry point for large-scale trials, partnerships, and proposals. 

5. Vendor Management Office Evolution 

• Contribute to the evolution of the Vendor Management Office framework of policies, processes, and responsibilities including development and reporting of metrics.  
• Collect, consolidate, and analyze vendor contracts and annual spending.  
• Segment and rationalize the vendor portfolio so that appropriate focus can be applied to the most strategically important vendor relationships/engagements while supporting specific needs for tactical or legacy vendors.  

 What you’ll bring to WSP 

• A minimum of five years experience in vendor management or a related field (eg, IT outsourcer management, sourcing and procurement, contract management) 
• Well-versed in the oversight of vendors/third parties, including, but not limited to, policies, performance, vendor risk, relationships, contracts (including negotiations), and issue and dispute resolution 
• Broad awareness of the IT industry and the products and services provided by technology vendors. Good understanding of ERP software and related business processes. 
• Understanding of the vendor life cycle (sourcing, procurement, vendor management), and how internal roles interact and operate throughout the duration of vendor engagements. 
• Solid grasp of financial concepts and budget planning and management.  
• Ability to effectively interpret and act on data and analytics, particularly with regard to trends in vendor performance and reporting, and product utilization. 
• Ability to influence without authority and collaborate with internal clients and stakeholders. 

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

An employee Share Purchase Plan is available to all our permanent employees who wish to become owners and vested partners in WSP’s collective success. To find out more about our commitment to the health and wellbeing of our people, and the programs we’ve designed to help you thrive, go to our Employee Benefits page.

With us, you can. Apply today.