Workplace Assistant / Receptionist

Looking for a new career for 2024!

At WSP, we are committed to nurturing and developing the next generation of diverse Changemakers through mentorship and structured development programs. Being part of an inclusive global firm, you will have access to a variety of opportunities, and the support you need to progress your career and make your mark from day one.

What if you could.....

• shape the career of a lifetime?
• work with the best and brightest minds in the industry?

With us, you can.

APPLICANTS MUST BE EITHER AN AUSTRALIAN CITIZEN OR PR STATUS TO APPLY.

What you’ll do:

We have a fantastic role become available in our workplace team, this role will focus on the duties shown below as well as reception / concierge duties located at our front of house desk so you must have experience in this to apply.

Key accountabilities (including, but not limited to);

• Ensure compliance with all role-specific Safety, Health, Environment, and Quality (SHEQ) obligations.
• Assist in maintaining a safe and functional agile working environment.
• Support the Workplace Manager and team in various tasks.
• Handle ad-hoc requests from the business and team members.
• Assist with new starter packs, FSH (Field Services Hub) inductions, and staff lockers.
• Coordinate both reactive and scheduled maintenance.
• Liaise with cleaning contractors and manage meeting room equipment.
• Collaborate with catering for a seamless Front of House (FoH) experience.
• Field and forward inquiries, ensuring a world-class client experience.
• Provide technical AV support and assist with internal and external events.
• Handle procurement of stationery, office equipment, and consumables.
• Manage finance-related tasks, including invoicing and cost recovery.
• Action purchase orders and maintain registers.
• Conduct regular tenancy audits for SHEQ compliance.
• Coordinate repairs, services, and maintenance of tenanted areas and equipment.
• Assist in managing security systems, electronic access, and alarms.
• Handle staff and visitor security passes and liaise with building management.
• Ensure adequate Wardens and First Aiders are appointed and trained.
• Act as Fire Warden and respond to iSMS issues.
• Maintain SHEQ signage and adhere to requirements.
• Coordinate field supplies, motor vehicles, and storage space effectively.
• Provide support for couriers, deliveries, and mail distribution.
• Identify opportunities for improvement in services.
• Adopt a proactive approach to duties, complementing WSP Guidelines.

About you:

• Must have High school diploma (or equivalent)
• Comfortable and confident with technology and able to learn processes and troubleshoot problems calmly and quickly.
• Confident providing instruction and assistance to internal and external clients at all levels.
• Able to remain calm, focused and effective under close scrutiny and in time critical situations.
• Strong customer service focus with excellent communication and relationship-building skills
• Polished and professional presentation.
• Sound knowledge of MS Word, Excel and Outlook
• Strong organisational and time management skills with the ability to juggle multiple priorities
• A self-starter who can work independently, but also contribute proactively to a strong team environment.
• Demonstrate adherence to confidentiality requirements and maintain a high level of ethical behaviour
• Experience in a similar role, specifically looking after AV set up would be highly regarded.
• Existing knowledge of video conferencing systems (i.e. Teams, Zoom etc) would also be highly regarded.

About WSP

WSP is one of the world's leading engineering professional services firms, bringing together approximately 6,000 talented people across 15 offices in Australia. We are technical experts who design and provide strategic advice on sustainable solutions and engineer Future ReadyTM projects that will help societies grow for lifetimes to come. 

At WSP, we want you to embrace your curiosity and work in a culture celebrating different perspectives. With access to global scale and reach, you’ll connect with the brightest minds in the field to make the best work of your life.

We believe that in imagining a better future for us all, you’ll imagine a better future for you.

To find out more about our commitment to the health and wellbeing of our people, and the programs we’ve designed to help you thrive, go to our Benefits page.

Think this could be the opportunity for you? Apply now to begin your journey with WSP.

WSP. With us, you can.

No Recruitment Agencies Please.