Traineeship - Certificate III Business

Here is your chance to start your career in the banking industry at one of the BIG FOUR banks.

Learn on the job - you never know where it may lead.

Our client values inclusion, and opportunities for minority groups to gain valuable experience within the banking sector. As part of their Nation-wide recruitment strategy, they have specific traineeship roles for young candidates that identify as Aboriginal or Torres Strait Islander.  

The bank nurtures and mentors these trainees, promoting respect, trust and inclusion, and encourages a number of cultural celebrations.

The Role:

Tellers are the front-line in providing customer service excellence.  This customer-facing role is responsible for:

• Conducting customer banking transactions,
• Selling appropriate products and services and
• Referring the customer to sales specialists where appropriate. 

Teller Expectations:

• Provide great first impressions for the customers, including great personal presentation, greeting customers with a smile and a welcoming attitude, and fantastic communication, both face to face and over the phone. 
• Interact with customers in a helpful manner and really connect with each person;
• Deliver on commitments promised to customers, including proactive follow-up of all inquiries; excellent written communication to all parties, and successful outcome for all concerned.

Skills and attributes you would obtain:

• Fantastic verbal and written communication skills.
• Polished presentation, with professional uniforms provided.
• Excellent planning and time management skills.
• Ability to exercise initiative, judgement, maturity and discretion.
• Great organisational skills, including the ability to work under pressure, set priorities and manage varying workloads effectively.
• A good understanding of Work, Health & Safety requirements.
• Fantastic on-the-job experience, working within a supportive team.
• Ability to use current technology to deliver services including word processing, database entry, and use of spreadsheets.

National Training Wage applies.

Follow the link to apply:

• Upload a current resume and complete the recruitment information.

What happens next?

• Suitable applicants will be contacted via SMS to schedule an initial phone interview.
• You may be asked to complete aptitude testing, or other documentation.
• The third stage of recruitment involves a face-to-face interview with the bank.
• If you are the successful applicant, you will complete employment documents, back ground checks, a training contract, and a start date will be arranged!

This is the chance you have been waiting for.

Applications close 12 November 2024