Traineeship - Certificate III Business

Our client values inclusion, and opportunities for minority groups to gain valuable experience within the banking sector. As part of their Nation-wide recruitment strategy, they have specific traineeship roles for candidates that identify as Aboriginal or Torres Strait Islander.  Therefore, we are proactively encouraging First Nations candidates to apply.

The bank nurtures and mentors their trainees, promoting respect, trust and inclusion, and encourages a number of cultural celebrations. You would be fully supported by one of our Apprentice & Employment Service Consultants for the duration of your traineeship.

What would this involve?

• You would be employed by Work & Training for the duration of your training contract, & hosted our valuable client.
• Full time hours.
• Full entitlements including four weeks of holidays for the year.
• Theory training conducted one-on-one in the workplace with an experienced trainer.

You will obtain your Certificate III in Business - BSB30210 and gain valuable on the job experience that will assist you on your future career pathway.

The Role:

Tellers are the front-line in providing customer service excellence.  You will undertake comprehensive training in this customer facing-role and be responsible for:

• Conducting customer banking transactions,
• Selling appropriate banking products and services and
• Referring the customer to sales specialists where appropriate.  

Teller Expectations:

• Provide great first impressions for the customers, including great personal presentation, greeting customers with a smile and a welcoming attitude, and fantastic communication, both face to face and over the phone. 
• Interact with customers in a helpful manner and really connect with each person;
• Deliver on commitments promised to customers, including proactive follow-up of all inquiries; excellent written communication to all parties, and successful outcome for all concerned.

Wage:

• National Training Wage Applies.

 How to apply:

• Upload a current resume.
• Complete the on-line recruitment questionnaire.

What happens next?

• Suitable applicants will be contacted via phone for an initial discussion regarding this traineeship.
• You may be asked to complete aptitude testing, or other documentation.
• The third stage of recruitment involves a face-to-face interview with the host employer.
• If you are the successful applicant, you will complete employment documents, a background check, a training contract, and a start date will be arranged!

Set yourself up for a future career pathway.

Applications close 4 February 2025.