Building Services Officer

About the role:

We have an exciting opportunity for a motivated and committed person to join the Building Services team as an Officer – Building Services, based in our Leederville office. This role involves processing all types of building notifications, non-standard water and sewer connections and provides technical support to the Building Services team.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter.

• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation up to 14%
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Discover more benefits we offer to support the unique and individual ways our employees live.

About you:

There are a few things we would like to see in your CV;

• Western Australian Certificate of Education or equivalent.
• Experience in a technically orientated customer service environment.
• Knowledge of the processes and regulatory requirements relating to the provision of water related infrastructure to the building and development industry.
• Well developed customer service skills.
• Demonstrated computing skills and knowledge of Microsoft suite of systems.
• Analytical and problem-solving skills.
• Ability to perform effectively in a high-volume work environment.
• Self motivated with high degree of initiative.

Some of the things you’ll be doing include but not limited to:

• Processing multi-faceted and complex service connection applications and coordinates with stakeholders.
• Being a point of contact and liaison between external customers and Service Delivery for complaints
• Respond to enquiries relating to the Corporation’s policies and technical requirements concerning developments and refers contentious matters.
• Working collaboratively with other team members to support the Service Buildings Process.
• Support the development, implementation and ongoing review of Building Services procedures, work instructions and ancillary documents.

Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check. 

Applications close 11 December 2024

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace: 

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.

To read our diversity and inclusion statement, please visit our website