Student Administrator

Mō tēnei tūranga mahi | About the role 

As a Student Administrator, you will be responsible for upholding excellent customer service and delivering an exceptional student experience by ensuring that all student enrolments are processed both accurately and efficiently with a student-centric approach to all subsequent tasks. This role reports to the National Sales Manager and the Administrative Team Lead. 

Key responsibilities include: 

• Student Enrolment processing - ensuring paperwork is completed and compliant with TEC rules and policies; Complete Studylink VOS; Ensure CRM process is completed 
• Fee Collection Management – Public Trust accounts are created and up to date ; Manage student fees in a timely manner 
• Team Collaboration – work with wider sales team ensuring support where needed 
• General administration & Customer Support 
• Compliance & Documentation – Maintain accurate records; Issue confirmation letters and invoices accurately 

Ko wai koe | About you 

• Proven experience in customer service or administrative roles, preferably in the education sector. 
• A background working in health sector environments (i.e. at clinic/hospital) is highly advantageous!
• Strong attention to detail and organisational skills. 
• Excellent communication and interpersonal abilities. 
• Solution focused approach to challenges. 
• Commitment to a student-centric approach in all interactions.

Mō mātou | About us 

UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students. At UP Education, we are on a mission: to elevate and empower students to unlock their potential. Known for our agility, and responsiveness to the changing world.  

What sets us apart from other tertiary providers? It is, quite simply, our people. Our teams come from a wide range of educational and cultural backgrounds and offer a broad diversity of professional experience. But we all have one thing in common – we are all firm believers in the power of education to transform lives and they all have the drive to make a significant impact in the communities with which they work. 

We believe learning should be defined by the exceptional and at UP Education we have an ongoing commitment to the development of our staff.  

To find out more about us, please visit https://www.up.education/ 

Why work with us? 

• Enjoy work-life balance - No more weekend shifts. Enjoy time off over Xmas/New Year 
• Use your proven performance track record, and admin skills for your mahi 
• Birthday leave / one day extra leave for special events 
• Strong commitment to your growth & development
• Enrich the lives of our diverse learners and inspire them to step into an exciting career in Health!

To Apply: 

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role.

Questions about your identity help us appreciate the diversity of individuals looking to work at UP Education, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.