Professional Experience Support Officer

Be challenged and imagine with us

As a Professional Experience Support Officer, you will provide administrative support to students, staff, and placement providers in relation to professional experience placements and Career-ready Placement activities. You will be responsible for ensuring a smooth and mutually beneficial placement process for both students and providers.

In this role you will:

• Plan and process placements across disciplines based on the program curriculum and the relevant placement calendar.
• Nurture professional relationships with staff and industry partners.
• Liaise with placement providers and resolve issues relating to student placements.
• Relay important information and provide advice to students on placement requirements.

This fixed term position is until December 2024, is full time, and will be located at the Callaghan Campus (Awabakal and Worimi land).

How will you inspire us?

You will have:

• Demonstrated experience in administration and high-level customer service skills.
• A positive, friendly nature, and a can-do attitude with a passion for finding solutions.
• Exceptional eye for detail, strong organisational skills, and a high level of accuracy.
• Demonstrated organisational skills.
• Natural ability to learn how to use new software systems quickly.

What we offer

The remuneration for this position is from $77,858 to $90,316 + 17% superannuation and is commensurate with skills and experience. 

We offer a range of benefits and employment conditions that help you balance your commitments, stay healthy, and work effectively. For information on our employee benefits (such as leave, flexible working, discounts in private health insurance and gym memberships, and salary packaging) please visit here.  

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

• Please visit here for a guide on how to apply for a role.
• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the Essential Criteria listed below:

1. Completion of a degree without subsequent relevant work experience; or completion of an associate diploma and at least 2 years subsequent relevant work experience or an equivalent combination of relevant experience and/or education/training.
2. High-level organisational skills and demonstrated attention to detail, including the ability to organise workflows to meet competing demands and ability to be adaptable with changing expectations and requirements.
3. Highly developed interpersonal skills including the ability to participate in a team environment, demonstrating clear communication and mutual respect.
4. Demonstrated ability to build and maintain relationships with key stakeholders.
5. Demonstrated high-level computer literacy, including familiarity with the Microsoft Office suite and corporate software systems such as SONIA, UON Timetable, Canvas, TRIM and NUSTAR.
6. Knowledge of, and experience in adhering to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Contact Us

For specific position enquiries, please contact Sara Donnelly, College of Human and Social Futures Professional Experience Team Leader on (02) 4921 6015 or at sara.donnelly@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Sunday, 18 August 2024 at 11.59pm AEST

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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