Change and Communications Lead - 12 Month FTCHybrid

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom has recently announced the sale of its fibre network infrastructure assets and enterprise, government and wholesale fixed business. Over the coming months we will undertake detailed separation and transition planning to prepare for this exciting transaction and ensure our teams and customers are supported through this process. 

Your opportunity:

As our valued Change and Communications Manager, you will play a vital role in delivering change and communications opportunities. You’ll draw on your proven application in change management methods to lead change management activities to deliver a consistent experience to stakeholders.

This is a 12 Month FTC.

You'll make impact by:

1. Lead Change Management: Apply agreed methodologies to deliver consistent stakeholder experiences.
2. Create Effective Materials: Develop impactful materials to enhance Separations Projects in Enterprise, Governance, and Wholesale (EG&W).
3. Assess and Diagnose Change: Evaluate the scope and impact of changes, interventions, or improvements.
4. Develop & Implement Change and Comms Plans: Collaborate with stakeholders to create and execute comms and change management plans, customer journeys and address impacts.
5. Engage Stakeholders: Ensure stakeholder buy-in and lead engagement, including communications, training, and readiness.
6. Mitigate Risks and Realise Benefits: Identify risks, prepare mitigation tactics, and ensure benefits are realised within constraints.

What you’ll bring:

• Solid skills, understanding and proven application in change management methods and principles
• Experience in applying the required disciplines to design and lead people and organization transformational change programs.
• A solid understanding of how people go through a change and the change process.
• Strong commercial understanding and business acumen.
• Proven experience in developing and executing comprehensive communication strategies that align with organisational goals and project deliverables.
• Exceptional communication and presentation skills; written and verbal.
• Extremely strong stakeholder engagement and management skills with the ability to ‘manage up’.

Ideally, you will also have:

• Certification in a change management discipline.
• Proven application in embedding strategies that require culture change.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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