Data & Reporting Manager

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

As our valued Data & Reporting Manager, you will play a vital role in the Customer Lifecycle Management team. You will utilise your experience in developing and delivering reports, modelling and scenario analysis to lead the design, build and implementation of key dashboards.

You'll make impact by:

• Assess and enhance existing reports, creating new, robust dashboards and visualizations that enable self-service and provide timely, accurate insights.
• Extract and integrate data from various sources, maintaining, updating, and enhancing established systems to meet business needs.
• Develop and optimise customised data models, ensuring effective dataset relationship mapping for accurate metrics and input data.
• Collaborate with internal stakeholders to align reporting to ensure consistency of metrics reported across broader functional teams (e.g. Product, Finance, BI).
• Assist with ad-hoc data analysis and reporting to support business improvement initiatives and understand how customer behaviour, product & pricing changes and campaign effectiveness impact revenues and subscribers.

What you’ll bring:

• Proven experience in developing, delivering and maintaining business intelligence reports and dashboards, within a similar position
• Strong reporting, modelling, and scenario analysis, preferably in Telecommunications /Technology/Service industry
• Advanced Power BI experience (Power BI Certificate is a bonus)/ Proficiency in Microsoft Excel – pivot tables, index and lookup functionality, data ranging
• Competency working in a SQL-based environment and data platform such as Teradata, AWS (or similar) cloud-based data platform
• Highly developed written and communication skills with the ability to present information visually via the use of charts, maps, scorecards and interactive dashboards Strong team leadership and people management experience

Ideally, you will also have:

• Working knowledge of campaign systems such as SAS/ Pega is highly regarded

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

We’re a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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