Capability Facilitator

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

As our valued Capability Facilitator, you will build the capability of our employees through the delivery of exceptional learning experiences. You will work with various parts of our business facilitating training sessions in many disciplines depending on business needs. This role will support the design and quality of learning programs by providing learner feedback as well as insights from learning impact assessments. You will work with Capability Business Partners as well as Learning Solution Designers to bring programs to life.

You'll make impact by:

• Deliver high energy impactful training programs. Facilitate with Passion!
• Facilitate and support the development of training materials related to induction, product, process, systems, leadership, and soft skills.
• Provide learning impact and learner feedback insights to wider capability team to support continuous improvement and planning.
• Be a team player within the People Experience team and provide support to other members of the team as required.

What you’ll bring:

• Experience in training role or similar.
• Experience in a Sales/Retail role or similar.
• Related Bachelor’s degree or other qualification is advantageous.
• A consultative approach and strong facilitation skills.
• Work collaboratively and effectively across functions and locations in conjunction with business needs.
• Some travel may be required on an as needs basis.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

We’re a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Don’t meet every single requirement?

That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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