Account Manager - BusinessHybrid

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

As our valued Account Manager - Business, you will play a vital role in growing the business segment through developing and nurturing relationships. Utilising your proven experience within Account Management to positively impact the business.

You'll make impact by:

• Review current state and develop/continually improve sales plans for each of TPG’s products and services, for each customer in the allocated portfolio.
• Achieve key monthly, quarterly and annual growth/x-sell sales objectives, building on effective base management to consistently grow (value and product breadth) the allocated portfolio.
• Maintain up to date and accurate customer contact, pipeline and any other required information in the Customer Relationship Management (CRM) system, i.e. Salesforce.
• Attend weekly sales team meetings to;
• Review quality and accuracy of Salesforce pipeline
• Review week on week sales activity and key pipeline movements
• Agree kick off and approach to any upcoming tenders and opportunities
• Review status of all active tenders
• Review short- and long-term Customer relationship quality and key relationship development activities
• Review open customer issues, actively assisting in resolutions and ensuring timely escalation (eg to Sales Leadership) wherever required

What you’ll bring:

• A moderate to high degree of experience using “business solutions” type approach, utilising TPG’s product and services to identify customer needs and sell into applicable market sectors.
• Able to creatively position TPG as an innovative, flexible and responsive service provider.
• Ability to proactively identify and create new business growth opportunities.
• Proven cultivator and ‘closer’ of sales opportunities within organisations of at least 100 and up to, or beyond 5,000 employees

*Note allocated portfolios will typically include businesses in a range within this broader band, such as 100-200 employees, 200-500, 500-1000, consummate with the role holders experience.

Ideally, you will also have:

• Proven understanding of how to penetrate accounts with between 100 and 5,000 employees (noting portfolio bands, as above), up to and including C level
• Confident communicator at all levels and including at C level
• Strong presentation skills.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

We’re a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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