Telephone Account Management Team Leader

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

As our valued Telephone Account Management Team Leader, you will play a vital role in developing sales initiatives and supporting a team of Telephone Account Managers to grow and succeed. You’ll draw on your proven leadership experience to help create an environment in which the team can fulfil their career potential.

You'll make impact by:

• Create an environment in which the team can fulfil their performance and career potential
• Responsible for recruiting, onboarding, and training new and existing team members
• Monitor, manage and report on KPI’s, trends and insights, and produce insights and recommendations for business decisions and continuous improvements
• Responsible for initiatives including developing sales strategies, driving team culture, and adhering to Salesforce management tasks and responsibilities
• Define and implement priority initiatives to drive sales results. 

What you’ll bring:

• Strong leadership with proven ability to encourage and influence positive performance results and behaviours of team members.
• The ability to coach and motivate individuals for continuous improvement experienced in using a “business solutions” type approach, utilising TPG’s product and services to identify customer needs and sell into applicable market sectors. 
• Able to creatively position TPG as an innovative, flexible, and responsive service provider.
• Proven cultivator and ‘closer’ of sales opportunities at the Business organisation level

Ideally, you will also have:

• Excellent communication & presentation skills.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

We’re a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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