Sales Readiness & Planning Lead

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge. Could that be you?

Your opportunity:

As our valued Sales Readiness & Planning Lead, you will play a vital role in managing and contributing to the ongoing improvement of Telesales channels to optimise Revenue generation and customer journey experience. You’ll draw on your sales experience to develop and implement strategic plans that align with the business objectives for Customer Sales and Retention.

You'll make impact by:

• Developing and implementing plans aligned to the functional strategy as set by the business across Consumer Sales & Retention for Vodafone brand.
• Working closely to plan, build, and execute GTM, operations improvement initiatives, Campaign rollouts & any sales initiatives to optimise revenue and customer outcomes.
• Lead initiatives, projects and deliver high level communication and documentation to project sponsors and other key stakeholders ensuring they are briefed on objectives, milestones, and progress through to acceptance, whilst always maintaining a customer/stakeholder focus.
• Delivering timely, high quality and insightful analytics, modelling and reporting of research data to support the implementation and evaluation of Sales strategies. organisational results.
• Overseeing and document all aspects of projects planning and delivery including training and consultation services.
• Supporting the stakeholder engagement to influence consistency of Process standards, frameworks and tools across the sales channel and alignment to strategic priorities.
• Reporting project status to senior management and stakeholders and ensure that they are kept informed throughout the project lifecycle.

What you’ll bring:

• A tertiary degree in sales, marketing or business management or equivalent
• Demonstrable sales leadership skills & experience managing large teams in diverse locations
•  A strong ability to interpret data and articulate solutions
• Minimum 5 years’ experience in sales and/or retention
• Experience managing within fast-changing and complex industries
• Competent with Microsoft suite Word, Project, Excel
• Strong written and verbal communication skills 

Ideally, you will also have:

• A love for data, making things happen and building incredible customer experiences. 

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

We’re a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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