Change Manager - 18 Month FTC

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

The Change Manager will be responsible for managing the end-to-end change program for a large-scale business separation and transition program. This role will be responsible for designing and driving the strategic change program to support a variety of changes impacting teams across the organisation.

Sitting within the People Experience Change & Planning team, this role will ensure the alignment of change interventions in the context of broader change occurring across the organisation to ensure a seamless change experience for our people. You will work as part of the program working group, and engage daily with organisational senior leadership, business stakeholders and impacted employees. This role is an 18 month Fixed Term Contract.

You'll make impact by:

• Effectively lead the delivery of the separation and transition change program for relevant areas across the business.
• Evaluate, develop, plan, document and deliver end-to-end strategic change management for the program across relevant parts of the organisation. This includes:
• Undertaking change impact assessments, stakeholder management (mapping and engagement plans), learning needs or knowledge transfer assessments, communications planning and delivery (in partnership with our Internal Comms team) and people business readiness assessments.
• Designing data informed change recommendations and interventions to create a seamless experience for the employees impacted by the change.
• Working closely with business stakeholders and program leaders to design change effectiveness strategies including resistance management and defining and tracking measures of success.
• Identifying and providing ongoing visibility of change impacts and risks, collaborating with stakeholders to define and manage risk intervention and mitigation strategies.
• Tracking program effectiveness and success, implementing continuous improvement strategies, active feedback loops and producing required reporting and recommendations.
• Management of all change reporting accountabilities for both the program and Change team.
• Design and deliver other activities to support the change efforts as required such as manager readiness, sponsor plans or change agent programs.
• Drive leadership change capability uplift, through coaching and designing and delivering bespoke change leadership tools and resource.

What you’ll bring:

• A people-first mindset with proven experience putting people at the heart of change programs you lead.
• Experience leading a separation, merger or acquisition change program.
• Adaptive leadership skills with the ability to thrive in ambiguity.
• Exceptional communication skills, both written and verbal, and an ability to make the complex simple.
• Strong organisational skills adept at navigating and managing complexity.
• Strong relationship skills that you leverage to drive desired business outcomes.
• The confidence and ability to work effectively across all levels of the organisation.
• Experience applying a range of change management principles, methodologies, and tools to deliver successful change programs.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

We’re a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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