Cafe Operations ManagerHybrid

About Us:

The story of Toby's Estate began in 1997, in the grungy streets of Woolloomooloo, armed with Mum’s garage, a beat-up coffee roaster and passion on tap, we set out on a wild adventure of business and coffee discovery. Not concerned with the frills of it all, but just that we were consistently consistent in roasting the tastiest coffee we could and treating all the people in our world like family.

Fast forward 26 years we’re an energetic team and merry band of misfits united by a common passion for doing amazing things, and at the forefront of pushing the limits of premium specialty coffee.

About the role:

Join us as our Café Operations Manager at Toby’s Estate, where you will play a key role in shaping the future of our cafes in Melbourne, Brisbane, and Sydney. In this role, you will oversee three Café Managers, providing leadership and guidance to ensure the consistent and efficient operation of each location. Your focus will be on driving operational excellence, maintaining the highest standards of customer service, and ensuring that each café embodies the Toby’s Estate brand! With a strong emphasis on financial acumen, you will be responsible for managing key performance metrics such as labour costs, food costs, and overall profitability.

About you:

You’re a natural leader with a passion for coffee and a track record in café management. You thrive in fast-paced environments, balancing operational excellence with creativity. Your financial acumen and attention to detail help you manage budgets and drive performance, while your people skills inspire and develop your team. With experience managing multiple locations, you’re ready to lead Toby’s Estate cafes, ensuring exceptional coffee and customer experiences across the board. If you’re energetic, solution-oriented, and eager to make an impact, we’d love to have you on the team!

What’s on offer?

Joining us as our Café Operations Manager means becoming part of the wider Toby’s Estate business, where you’ll benefit from established systems and processes. Immersing yourself in the world of coffee and leveraging exciting learning opportunities across our business. Our commitment to your growth includes career development, coffee education, and a focus on your wellbeing, offering 'recharge leave'—five additional days annually to recharge in your preferred way. Plus, you’ll get to enjoy free specialty coffee!