Salesforce Solutions Architect

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What’s the opportunity?

As a Salesforce Solution Architect in Telstra Health’s Architecture and Standards group you will apply your extensive knowledge of digital health solutions and the Salesforce Health cloud platform to develop innovative products and services that delight customers and exceed expectations. 

About the role:

Designing and Implementing Health Solution Architecture

Developing and communicating a multi dimensional solution architecture to deliver against Telstra health’s business objectives, the Salesforce Solution Architect is responsible for:

• Providing overall architecture leadership and direction to teams developing products and services utilising the Salesforce platform.
• Designing comprehensive and scalable Salesforce applications that meet and exceed customer expectations.
• Ensuring that solutions are cost effective, make efficient use of cloud infrastructure, and can effectively scale to meet needs of large and small customer organisations across varied market segments. 
• The development and implementation of innovative solutions aligned with Telstra Health strategy and vision.  
• Engaging analytical problem solving skills to solve complex Salesforce integration challenges.  
• Guide the evaluation of business and technical requirements from our diverse stakeholders.    

Safety and Quality Assurance

In ensuring safe, usable and performant design, the Salesforce Solution Architect will:

• Ensure solutions are secure by design, enhance clinical safety and utility and are highly performant.
• Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements.
• Provides constructive challenge to stakeholders as required. Reviews requirements for errors and omissions.

Communication and Teamwork

Contributing to innovative products and services that improve the digital health experience, the Salesforce Solution Architect will be required to work collaboratively across teams and stakeholders, drawing on effective communication skills to translate complex technical knowledge into user friendly information and will:

• Work with our diverse and dedicated teams ranging from fellow Solution Architects to Engineers, User Experience Designers, Cyber Security, Clinicians, Project Managers and Product Managers to ensure solutions meet the needs and high standards expected of customers.
• Participate in cross functional collaboration with multi disciplinary teams. 
• Lead functional and technical workshops to support Salesforce capability across teams.

About you:

Essential:

• 4+ years’ experience in solution architect or comparable architect role.
• 4+ years of experience designing and implementing solutions with the Salesforce platform, including demonstrated experience designing sophisticated business processes and workflows using Salesforce platform features and integration technologies.
• Experience working in software engineering environments.
• Demonstrated experience with Salesforce Health Cloud, Apex, Lightning and Salesforce DX.
• Health and/or Health IT industry experience.

Desirable:

• Experience working in the healthcare industry preferred.

Qualifications: Bachelor or higher level of computer science, software engineering, information technology or similar will be highly regarded.

Certifications: Relevant Salesforce Architect certifications.

Education: Other relevant architecture and relevant I.T. education or certifications such as TOGAF, CHIA highly regarded.

Why join Telstra Health: 

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work life harmony.
•  Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more 
• Multiple leave options including 16 weeks gender equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. 

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com 

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.