Salesforce Technical Architect

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What’s the opportunity?

The Salesforce Technical Architect that sits within Telstra Health’s Architecture and Standards Group will leverage deep expertise in the Salesforce platform to design and implement innovative solution architectures.

This role is responsible for developing Salesforce applications that seamlessly integrate with third-party systems, all while contributing to our vision of delivering a more connected and improved digital health experience for all.

In completing work responsibilities assigned to this role, the Salesforce Technical Architect will drive impactful, user-centric digital health solutions that exceed customer expectations and enhance healthcare delivery.

About the role:

Salesforce Technical Architecture and Systems Build

Developing and communicating a multi-dimensional technical architecture to deliver agreed business outcomes, the Salesforce Technical assistant will contribute to health solution design by:

• Providing architecture leadership and technical direction to teams developing products and services utilising the Salesforce platform.
• Designing comprehensive and scalable Salesforce applications that meet and exceed customer expectations. This includes solutions that are cost effective, make efficient use of cloud infrastructure, and can effectively scale to meet needs of large and small customer organisations.
• Planning, implementing and controlling activities to synthesise system components to create operational systems, products or services. 
• Work in alignment with relevant architectures, strategies, policies, standards and practices to ensure quality assurance and compliance to legislation and industry standards.
• Provide guidance and risk-based governance to support solution implementation including managing requests for changes and deviations from specifications.
• Development of innovative solutions aligned with Telstra Health strategy and vision.  

Collaboration and Team Support

Working across multi-disciplinary teams, the Salesforce Technical Architect will provide technical support and expertise to inform collaborative initiatives, develop effective solutions, and contribute to increased technical knowledge within Telstra Health by:

• Working with the diverse and dedicated teams within Telstra Health ranging from fellow Solution Architects to Engineers, User Experience Designers, Cyber Security, Clinicians, Project Managers and Product Managers to ensure solutions meet the needs and high standards expected of customers.
• Contributing to increased capability across teams by leading functional and technical workshops in relevant areas.
• Assisting with troubleshooting requirements as needed.
• Providing technical guidance, specialist knowledge and professional insights to teams and senior leaders to inform decision-making.
• Guiding the evaluation of business and technical requirements across diverse stakeholders at Telstra Health.

 Information and Systems Security

Defining and operating a framework of security controls and security management strategies, the Salesforce Technical Architect will:

• Ensure technical solutions are secure by design, enhancing clinical safety and utility and are highly performant. 

About you:

Essential:

• Bachelor or higher level of computer science, software engineering, information technology or similar highly regarded.
• Relevant Salesforce Architect certifications.
• Other relevant architecture and relevant I.T. education or certifications such as TOGAF, CHIA highly regarded
• 5+ years’ experience in a technical architecture or comparable architect role.
• 5+ years of experience designing and implementing solutions with the Salesforce platform, including demonstrated experience designing sophisticated business processes and workflows using Salesforce platform features and integration technologies.
• 10+ years working in software engineering environments.
• Demonstrated experience working with Apex, Lightning and Salesforce DX.
• Salesforce Health Cloud.
• Thorough understanding of Salesforce platform security, identity and access management, data sharing and visibility.
• Highly developed written and verbal communication skills.
• Analytical problem-solving skills and demonstrated ability to solve complex integration challenges.

Desirable:

• Experience in Salesforce Health Cloud.
• Health and/or Digital Health industry experience preferred.

Why join Telstra Health: 

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
•  Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more 
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. 

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com 

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.