Account Director

A Business Director is responsible for ensuring that the agency is meeting the client’s needs and working with all the key functions that go into creating the agency’s output. This involves constantly solving problems, managing internal and external expectations and communications, financial project management and driving projects to completion.   

We want someone with a can-do attitude, who will fit seamlessly into our culture with a good vibe and strategic smarts. 

THE TASK AT HAND  

• Ensuring the agency is meeting the client’s needs and working with all the key functions that go into creating strategic, creative and production outputs  
• Having a good understanding of clients' business including audience, their brand and competitors  
• Driving the campaign strategy and providing an informed point of view in response to the brief, challenging and shaping the work, and building the relationship with the client  
• Proactively identifying opportunities to solve key business issues with the Client Partner  
• Leading day-to-day client relationships and nurturing the relationship, delivering high standards of client satisfaction, measured through feedback and surveys   
• Project pricing, profitability and management of large budgets. Providing accurate monthly project and production forecasts with oversight from Client Partner  

WHAT YOU’LL BRING TO TBWA  

Skills      

• 2 years’ experience in an Account Director or Senior Account Manager role delivering on day-to-day client management   
• Have a clear understanding of marketing communications and agency processes  
• Ability to work and manage multiple projects autonomously (and collaboratively) from brief to completion   
• Strong communication and presentation skills  
• Exceptional organisation and ability to think critically to troubleshoot in advance  
• University education is highly desired but not mandatory  

Knowledge 

• Deep understanding of client’s business and competitors   
• Integrated, or a digital native with a clear understanding of marcomms across all brands   
• Strong experience managing financial processes   
• Experience creating master timing plans, cost estimates and controlling production process’ financially to improve cost efficiencies and profitability   
• Ability to deliver high standards of client satisfaction, measured through feedback   

You   

• Strong sense of initiative and ability to work under pressure  
• A genuine passion for the industry, creativity & pride in your work  
• Good attitude   
• An incredibly diverse team member who is clever, commercial, and strategic   
• Someone that is detail oriented and has an organised streak   
• Someone with excellent verbal and written communication skills   

If you are interested in hearing more about the role, please apply and/or send an email to faye.dixon@tbwa.com