SCADA System Administrator

•  Join a dynamic, diverse and high performing team in an exciting time of growth.
• Parramatta base location – with flexible/hybrid working site.
• Full Time - Permanent role
• Proudly making a difference to establishing a best-in-class, customer centred, client organisation
• Good knowledge of SCADA environments

 About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

What will you be doing?

To provide highly competent system administration functions to ensure the integrity and reliable operation of Water Networks and Treatment Plants SCADA and IoT telemetry systems supporting operations of Customer Hub and Production. To participate in 24x7 support roster for SCADA and triage of after-hours Digital support calls. To lead improvements of reliability and performance of SCADA systems while enhancing internal partners experience and satisfaction.

• Monitor and review the performance of the SCADA/IoT telemetry systems to ensure optimal system performance.
• Provide daily system administration, operation, and on-going configuration of the SCADA telemetry systems. (including operating systems, SCADA applications and network).
• Develop and maintain appropriate procedures for SCADA system administration tasks and ensure system administration standards and procedures are up to date, accurate and meet OT business objectives.
• Develop and maintain SCADA server and workstation builds and provide on-going technical support.
• Ongoing maintenance, upgrade, install and release of approved software and firmware installed on SCADA telemetry computers, servers, workstations, remote terminal units, field bus interface modules, network components etc.
• Provide System Administration Help Desk and System Fault Management services to OT and service delivery partners.
• Implement a system of user access and privileges for SCADA, remote users in line with best computer practices and/or approved SWC standards. 
• Ensure system security (including physical, logical and information security) of the SCADA telemetry systems is implemented and maintained in line with industry best practise.
• Co-ordinate all activities, including third-party contractors to ensure the integrity of all SCADA system data and all systems are backed up and restore procedures work.
• Manage Operational Technology SCADA change request for SCADA system administration and network security configuration.
• Participate in post incident reviews, identify and implement improvement opportunities.
• Develop and maintain beneficial relationships with service delivery partners, ensuring that their needs are understood and the best solutions are determined.
• Accept ownership of problems and ensure they are handled to internal partner's satisfaction.

What’s in it for you.

• Flexible working
• Parking options available
• Childcare allowances
• Up to 18 weeks paid parental leave.
• Novated lease options
• Fitness Passport offering access to hundreds of gyms and pools around NSW.
• Flu vaccinations and discounted options on health insurance membership providers.

Who are we looking for?

• Deep understanding and practical knowledge of the Critical Control System operations in a Utility company especially from perspective of resilience and performance aspects of the technology
• Appropriate tertiary qualifications in an Engineering or Computer Science or related discipline with proven experience in computer system administration.
• Thorough knowledge of system administration activities needed to support advanced SCADA telemetry systems.
• Thorough knowledge of Microsoft Operating Systems and associated system administration functions.
• Working knowledge of Cisco IOS or equivalent communications equipment configuration 
• Working knowledge of National and International Information Security standards.
• Working knowledge of SCADA and telemetry system software.
• Working knowledge of full system development life cycle (SDLC).
• Experience in developing work instructions and procedures to ensure the reliability and availability of SCADA or telemetry systems. 
• Ability to identify actual and emerging problems, and devise and implement solutions, which meet business requirements.
• Demonstrated ability to analyse information and trends and to provide accurate and timely reports relating to the operation of SCADA or telemetry systems against defined performance targets.
• Demonstrated ability to maintain effective relationships between the team, product delivery partners and service providers.

Does this sound like you? Apply now.

We support you through the application process and can modify as needed – let us know what you need.

Closing date: 11^th Oct 2024

Please see the position description for the role’s full accountabilities.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact sunil.nagarajan@sydneywater.com.au

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process, along with successful completion of a level security clearance. If you already hold such a clearance please indicate this on your application. 

Please advise if you require any adjustments to actively participate in the application and recruitment process.

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy