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Resource Coordinator

LocationPotts Hill NSW 2143, Australia
Work TypeFull time
Positions1 Position
Job no: BBX9X
Category: Customer Experience
  • Salary: $121,315.89 + superannuation
  • 16-month maternity leave cover

About the team

The Integrated Work Programs team provides operational expertise in the management of water, recycled water, wastewater and stormwater networks to achieve customer, shareholder and regulatory requirements.

The focus of the Resource Coordinator role is to balance customer needs while supporting resource allocation and logistics.

The team protects Sydney Water's assets, customers and the environment by:

  • Case managing major infrastructure and development programs
  • Ensuring new assets can be operated and maintained
  • Planning of network operations to manage safety, customer and environmental risks during connection of new/renewed/adjusted assets
  • scheduling of trials, audits, disinfections, shutdowns
  • Inspecting the existing network to identify safety and condition related issues and specifying corrective actions.

About the role

As a Resource Coordinator reporting to the Planning Lead, you will be responsible for field resource coordination and scheduling of people and equipment to meet resource capacity plan requirements, including case management of developer connections.

Key Responsibilities

  • Arrange people, major and minor Plant and Equipment (P&E) into crews and availabilities to meet the capacity plan requirements.
  • Accurately maintain resource availabilities within the Field Mobility System (FMS) at least three months in advance and adjust for changes in a timely manner when changes occur.
  • Manage resourcing related scheduling exceptions.
  • Manage fatigue impacts on future resource schedules.
  • Create work orders and book appointments for disinfections and shutdowns to be performed.
  • Support dynamic scheduling of operational work.
  • Assign resource level job plans for trials and installation of temporary pressure gauges.

 About you

We are looking for candidates who possess:

  • A valid driver’s license (or the ability to obtain one immediately).
  • Experience in resource allocation that meets operational license requirements.
  • Familiarity with evaluating designs for water, recycled water, wastewater, and stormwater systems to ensure effective operation and maintenance.
  • Proficiency in computerised maintenance and process management systems.
  • Knowledge of network operations to deliver essential services to our customers and stakeholders.
  • Strong problem-solving, communication, interpersonal, and negotiation skills.
  • Experience in managing customer, stakeholder, and regulatory relationships.

Dive into Our Great Benefits:

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Closing date: Wednesday 12th March 2025 at 11:59pm

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

For any further information please contact christopher.gardner@sydneywater.com.au

Working at Sydney Water

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too.

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

Please see the job description for the role’s full accountabilities.