Process Improvement AnalystHybrid

ABOUT US 

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity. 

ABOUT THE ROLE 

Reporting into the Head of Process Improvement, as the Process Improvement Analyst you will be responsible for identifying, evaluating, and delivering improvement initiatives for the Group that contribute to the delivery of SRG strategy. You will design new and alignment of existing operating models, and contribute to the analysis, planning and sequencing of initiatives. You will consult extensively with business leaders and executives across all brands and functions to capture improvement objectives and requirements, work through models and change impacts, and works designed initiatives through to embedded operation. Rather than working out the right way a process should be done, you'll consider if we are doing the right thing and respectfully challenge the way things are being done currently. Importantly, you'll focus on complex problems that are important to senior leaders and those that will have a significant impact if changed.

This permanent, full-time opportunity is based in Strathpine in the northern Brisbane suburbs with the flexibility to also work from home regularly.

Responsibilities include:

• Significant facilitation, collaboration and communication with stakeholders – you'll use data to drive understanding, work together face to face, synthesise and explain concepts, and to communicate business problems and opportunities to senior leaders with ease.
• Work to understand the stated and unstated business needs and turn them into opportunities for the business to improve and succeed in a Lean and Agile manner.
• Utilise SRG's Process Improvement Framework and align with Business Architecture and Operating Model to ensure consistent, timely, and accurate outcomes for stakeholders.
• Engage and collaborate with a variety of professionals across the group including technology, change, strategy, data, performance to achieve valuable outcomes together. 

ABOUT YOU 

• Significant experience in a business process improvement role - leading initiatives and project teams with full accountability for value delivery.
• Practical, demonstrated experience with process improvement approaches, frameworks, tools, and practices (i.e. Lean, TQM, Kaizen, PDCA, Six Sigma)
• Proven expertise working with process decomposition architectures (i.e. APQC), operating model design, and business process modelling (I.e. BPMN).
• A passion for working with human centred design (HCD), agile and lean delivery principles.
• A bias to action – you thrive when you're driving to get things done and have the discipline to deliver quality on time within scope, every time.
• You bring together your sense of curiosity and insight to see the bigger picture.
• You have a passion and willingness to learn, a desire to own the outcomes of your work and a natural resilience to adjust and adapt if things don’t go as planned. 

WHY THIS ROLE & WHY JOIN US? 

• You'll gain exposure to senior leaders while working on interesting and varied work that shapes the future of the organisation.
• You'll apply your skills of problem solving, critical thinking, analysis and consultation to a diverse workload and audience.
• Join a team with endless opportunities for advancement within the Operating Office, Strategy or others!
• You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in. 
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder. 
• As well as supporting hybrid work options, if you are in Brisbane, we have a recently built, modern corporate office that you can work from located in Strathpine in the northern suburbs, with great amenities, easily accessible with plenty of parking on site, as well as being located close to public transport lines. 
• We are committed to your professional development and will support on-going opportunities for both learning and progression. 
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.  

Our Culture of Inclusion: 

Super Retail Group is proud to be an equal opportunity employer. We support, promote, and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. 

Please submit your CV that outlines your key experience, skills, attributes, and achievements by clicking the ‘apply now’ button.