Senior Efficiency Manager

Key Selling Points

• Hybrid role, working in Brisbane or Sydney.
• Work across all four brands in a newly created role, part of a new team.
• Small and supportive team. Well paid and discounts on all brands.

ABOUT US 

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity. 

ABOUT THE ROLE 

In this newly created role, reporting into the Head of Operating Efficiency within the Operations business unit, you will be tasked with identifying efficiency opportunities and developing processes improvements to reduce costs of doing business and uplift overall productivity. Working across all four brands and all business units, you will support the Head of Operating efficiency to both develop and deliver the group Efficiency plan aligned with organisation strategic plans. Your expertise in process improvement using Lean Six Sigma and other Continuous Improvement methodologies will be invaluable to your success.

This hybrid permanent opportunity can be based in a state-of-the-art office in Strathpine (Brisbane) office or the Rhodes (Sydney) office when you’re not WFH.

Responsibilities include:

• Partner with the Brands to identify and deploy efficiency initiatives which improve the team member and customer experience, and increase efficiency and productivity.
• Analyse existing processes, identify areas for enhancement, and implement strategies to reduce waste and complexity.
• Identify technology drivers of ineffective process, analyse and identify efficiency opportunities and support the development of technology programs to deliver efficiency outcomes.
• Manage complex, cross-functional projects from inception to completion, ensuring high-quality results that meet business goals.
• Partner with stakeholders to scope efforts, secure resources, and set milestones to drive successful efficiency initiative delivery.
• Collaborate with the Operating Performance, Commercial and Data and Analytics Platform teams, to develop performance reporting capability that support the management and monitoring of both efficiency and productivity performance for the Group.
• Solve complex problems through the application of Lean/Six Sigma methodologies such as value stream mapping, kaizen, process mapping, data collection, waste analysis, inferential statistics, and hypothesis testing.

ABOUT YOU 

• As a seasoned efficiency expert, you come from the retail, consumer goods or manufacturing industries and have a strong track record of identifying efficiency opportunities and implementing new processes to increase productivity.
• You’re adept at driving commercial outcomes through a centralised process re-engineering function where you’ve partnered with a wide variety of teams across large, complex businesses.
• You’re Six Sigma qualified and have used LEAN Project Management or other Continuous Improvement methodologies extensively.
• You are skilled at leveraging analytics and insights from workforce planning reporting to identify process improvement opportunities. 

WHY JOIN US?  

• You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in. 
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder. 
• As well as supporting hybrid work options, if you are in Brisbane, we have a recently built, modern corporate office that you can work from located in Strathpine in the northern suburbs, with great amenities, easily accessible with plenty of parking on site, as well as being located close to public transport lines. 
• We are committed to your professional development and will support on-going opportunities for both learning and progression. 
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.  

Our Culture of Inclusion: 

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. 

Please submit your CV and cover letter that outlines your key experience, skills, attributes and achievements by clicking the ‘apply now’ button.