Change & Communications Manager - HRIM & PayrollHybrid

Super Retail Group (SRG) is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity. 

ABOUT THE ROLE 

Reporting into the Head of Change & Ways of Working, two new positions have come about to drive the change management and communications strategy for the end-to-end implementation of a leading, well-known, and world-class HRIS and Payroll system across the Group. As a change leader, you will play a critical role in ensuring the successful adoption and entrenchment of the system to modernise SRG’s HR and Payroll capabilities.  

You will work closely with HR, Payroll, and Technology peers as well as key stakeholders across the business, to understand current processes, identify potential areas of impact, and design strategies to support SRG employees through the change. Importantly, you will measure the level of change adoption and create and implement multi-channel communication strategies to tailor messages to the level of adoption identified. 

These hybrid, full-time, 12-month fixed-term contract opportunities will be based in the state-of-the-art Strathpine (Brisbane) or Rhodes (Sydney) offices when you’re not working from home and there is a good chance of permanency or extension.   

Responsibilities include:  

• Develop Payroll and HRIM system-specific change management strategies to enable change readiness, adoption and deliver desired business benefit. 
• Design change tactics that suit the change context and risk profile.  
• Personalise the change experience for impacted personas through creating change journeys that facilitate a positive change experience.   
• Evaluate the organization’s current preparedness for the change by analysing existing capabilities, cultural factors, and potential areas of resistance.  
• Partner with process experts and SMEs to document the current state and outline the desired future state to clarify the gap and define the steps needed to achieve the change effectively. 
• Develop and execute on targeted communication and stakeholder engagement plans outlining objectives, key messages, and engagement strategies for each stakeholder group. This includes defining the frequency, channels, and timing of communications to ensure clarity and consistency. 
• Develop targeted messages that address the unique needs and expectations of each group and create a compelling narrative. 
• Assess the skills, knowledge, and capabilities employees will need in the new environment, identifying any gaps that training should address. 
• Work closely with the L&D team to design and deliver training content that is relevant, practical, and accessible.  

ABOUT YOU  

You have;  

• Significant and demonstrated experience in the delivery of large, complex HRIM and/or Payroll system change initiatives.  
• Proficiency and competence working with a variety of stakeholders including Senior Leadership Teams, HR, Technology and Payroll peers.  
• A practical and commercial understanding of change management and an appreciation of the positive impact successful change management can have on an organisation, across all levels.  
• Impeccable communication skills across all communication channels (formal papers, email, Teams messages, intranet updates, Training packs, 1:1 exchanges etc.) with a razor-sharp eye for detail.   
• A natural flair for facilitating and training others and an ease of collaborating with peers at all levels.  
• You are best known for your inherently elevated level of emotional intelligence, and you enjoy working in a complex business undergoing significant change.   
• A certification in Change Management and a Bachelor or Postgraduate qualification in Business, Human Resource Management, Psychology or Organisational Psychology or equivalent experience in a related role. 

WHY JOIN US?  

• You’ll get to join for an organisation with a culture that is motivated by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.  
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.  
• As well as supporting hybrid work options, if you are in Brisbane, we have a recently built, modern corporate office that you can work from located in Strathpine in the northern suburbs, with great amenities, easily accessible with plenty of parking on site, as well as being located close to public transport lines.  
• We are committed to your professional development and will support on-going opportunities for both learning and progression.  
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.  
• You and your immediate family will have access to Sonder, which provides free confidential 24/7 personalised financial, medical safety, psychological or physical support and access to I Am Here a guiding mental health and wellbeing program for team members. 

Our Culture of Inclusion: 

Super Retail Group is proud to be an equal opportunity employer. We support, promote, and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. We aim to create a truly inclusive workplace where everyone feels that they belong and realise their full potential. 

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process. 

Please submit your CV that outlines your key experience, skills, attributes, and achievements by clicking the ‘apply now’ button.