Clinical Services Manager | Medicare Mental Health Centre (MMHC)

About us: We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride. 

About the service:

The Medicare Mental Health Centre (formally known as Head to Health) service model is tailored to the needs of the local community and offers a combination of peer-led recovery and clinical support to provide a safe, welcoming and supportive environment for people experiencing psychological distress, allowing individuals to identify alternatives to presenting to the Emergency Department and gaining access to support from trained mental health professional within their community, outside a clinical setting.

On Offer:

• Based in Parramatta and Wollongong, NSW
• Permanent, full-time opportunity available
• Free onsite parking available
• Excellent Base Salary plus Super
• Potential for growth with other site establishments in the future
• Salary packaging options (up to $15,899 tax free!!)
• Meals and entertainment allowance of up to $2,650!!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time
• Paid parental leave support
• Excellent training & career development

Relocation options available:

• Stride will negotiate suitable relocation assistance with the successful applicant if required to relocate.

Role Overview:

The Clinical Services Manager will have a pivotal role in the overall leadership and management of the Medicare Mental Health Centre and Wollongong Mental Health Hub teams in accordance with clinical guidelines, including:

• Leading and developing a multi-disciplinary team to provide primary care and support for all accessing Medicare Mental Health Centre
• Overseeing and contributing to the development and implementation of clinical, financial, administrative systems and billing processes 
• Ensuring the Head to Health team operates within a framework of continuous quality improvement and risk management. 
• Facilitating and convening meetings of the Clinical Governance Committee and associated subcommittees. 

Requirements:

• Minimum of 2 years' experience managing a mental health service
• Demonstrated experience working within a recovery-based model
• Demonstrated expertise in the management of a multi-disciplinary service delivery team, with the ability to lead the coordination of care for people with complex needs including consultation and engagement with a wide range of professionals/stakeholders. 
• Highly developed communication, interpersonal and negotiation skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
• Ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
• Excellent organisational and time management skills.
• Must be eligible to apply/currently hold a WWCC
• Must hold/be willing to apply for NDIS worker screening clearance 
• Current Drivers License

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt, with a final closing date of 02 January 2025.

For queries email recruitment@stride.com.au.