Dispatch Controller

We are seeking applications for Dispatch Controllers for our SkyBus business based at Tullamarine. The Dispatch Controller role is responsible for coordinating daily operations at the depot to ensure optimal performance of bus services. This role involves managing schedules, responding to last-minute changes, and maintaining high standards of customer service and safety. Success in this role requires excellent focus, organization, and the ability to provide effective guidance to depot driving staff.

This role is Monday to Friday, with weekend shifts also available.

You’ll be involved in:

• Covering vacant shifts in the event of unplanned situations. 
• Allocating vehicles and coordinating the bus yard runout. 
• Organising schedules for vehicle and staff changeovers. 
• Liaising with the Operations Control Centre to communicate updates on any impacted services. 
• Providing support to frontline employees during incidents and emergencies. 
• Monitoring operational changes and updating information in relevant systems. 
• Processing weekly rosters, timesheets and payroll in accordance with relevant industrial instruments. 
• Reporting on daily operational performance and implementing any corrective actions. 

The boxes you'll tick: 

• Experience in coordinating large teams with excellent planning and organizational skills.
• Strong computer literacy, including Microsoft Office and reporting software.
• Self-motivated with a positive approach to a constantly changing work environment.
• Experience in adhering to and monitoring compliance with safety regulations and internal policies.
• Strong teamwork and interpersonal skills, with the ability to work both independently and as part of a team.
• Excellent communication skills for clear instructions and communications.
• Minimum medium rigid driver’s license and relevant authority, plus a working with children check (or willingness to attain).

About us

SkyBus is Australasia's leading airport transit company. We take passengers on trips of a lifetime, 365 days a year. Our services receive consistently high customer satisfaction ratings, and our iconic Australian built red double decker buses are the pride of the fleet. We're a great place to work, we look after our people, and they are proud to work for SkyBus.

How you apply:

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you are ready for an exciting career with Kinetic then click the 'Apply’ button now!