Maintenance Manager

Serco is a place where you can grow
Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Opportunities for professional growth and career advancement
• Supportive work environment with trusted leadership
• Access to cutting-edge technology and tools
• Access to a range of health and wellbeing programs
• Long-term, secure employment with a global company

Make an impact at Serco
The Infrastructure & Equipment team is responsible for the maintenance and repair of buildings, plant and equipment across the Hospital Campus including:

• First Response
• Planned preventative maintenance.
• Reactive maintenance.
• Project work including modification to existing infrastructure.
• Installation of new infrastructure.
• Monitoring performance and condition of the infrastructure.

The Maintenance Manager is accountable for driving operational excellence and innovation to deliver sustained and compelling business value. The role is a critical leadership position for the Facility Management portfolio requiring agile and inspirational leadership mindsets to create a high performing and positive culture across a technically diverse operational team.
The position requires a high level of customer focus and fluent and flexible stakeholder management, representing Serco in multiple stakeholder forums with customers.
 

Serco is a place for you.
This role calls for a strategic leader skilled in people management to achieve site wide KPIs and ensure reliable delivery of services, with a strong focus on safety, customer relationships, quality standards, and performance outcomes. Tasked with overseeing infrastructure and assets in a high-pressure, critical infrastructure environment, the ideal candidate will bring resilience, operational know-how, and the ability to optimize a 24/7 maintenance team for an 800-bed facility. This role requires adaptability, decisive leadership, and a proactive commitment to continuous improvement within a challenging healthcare setting.
To be successful in this role you’ll have:

• Demonstrated senior leadership experience within a complex, unionised maintenance environment.
• Proven experience in driving strategic objectives and motivating teams to achieve initiatives and goals.
• Ability to successfully manage complex budgets and work within a KPI driven environment.
• Well-developed communication and interpersonal skills with the ability to liaise and negotiate with a range of stakeholders in various contexts.
• Knowledge and experience related to asset management, plant and equipment found within a hospital environment is preferred.
• Experience with risk and compliance, ensuring the adherence to policies, procedures, relevant legislation, regulation, and contractual obligations. 
• Demonstrated safety-first culture leader.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
 

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.
Impact a better future at Serco.