Operations CoordinatorHybrid

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a workplace full of opportunity and reward. We provide an inclusive environment that offers flexibility, growth, and benefits to suit your career and personal life, including:

• Opportunities for career progression and personal development.
• Work-life balance with flexible working arrangements.
• Supportive team culture with trusted leadership.
• Access to ongoing learning and development.
• Government-backed long-term contracts providing job security.
• Employee assistance programs promoting well-being.

Make an impact at Serco

As an Operations Coordinator within the Vic/Tas Regional Leadership team for Serco’s ADF Health Services Contract, you’ll play a key role in ensuring the smooth coordination of workforce and recruitment tasks, while assisting in driving performance for the region. You'll collaborate with a range of stakeholders, using your organisational and communication skills to support team operations and make a positive impact across the business.

As an Operations Coordinator in the team, you’ll make a positive impact by:

• Managing staff records, leave approvals, and compliance for JHC readiness.
• Supporting Operations Managers with mandatory training completion.
• Collaborating with payroll for accurate rostered hours and issue resolution.
• Assisting with workforce optimisation, including filling roster vacancies.
• Coordinating recruitment, onboarding, and offboarding of employees.
• Managing client and internal reporting for Operations and Regional Managers.

Serco is a place for you

To be successful in this role, you’ll have:

• Strong attention to detail and excellent data management skills.
• Great organisational and time management abilities.
• Solid technical skills, including MS Office and Power BI.
• Strong interpersonal skills for building stakeholder relationships.
• The ability to meet deadlines and manage competing priorities.
• Experience in administrative roles, ideally with 24/7 rostering.
• Prior experience in clinical and/or defence environments is highly regarded.

As a fast-growing and successful global company, Serco’s services span Justice, Migration, Defence, Space, Customer Services, Health, and Urban Mobility. You’ll join a supportive team culture with flexible work options, and opportunities to make a meaningful impact on society.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, technology, and partners to create impactful solutions for some of the world’s most complex challenges. Our work touches the lives of millions across Australia, New Zealand, and Hong Kong, offering you unique opportunities to grow your career in Health, Defence, Maritime, Justice, and beyond.

We seek and celebrate diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability.

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Impact a better future at Serco.