Healthcare Assistant

He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata.  What is the greatest thing in the world? It is people, it is people, it is people

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

This is a full-time, fixed term role to cover for maternity leave with an approximate end date of June 2025. During this time you will enjoy a great team culture, and excellent benefits including:

• Work-life balance (no night shifts)
• Supportive, inclusive culture that values diversity
• Employee wellness programs

• Opportunities to make a positive impact in the community Provision of Uniform
• Free onsite parking
• Medical insurance discount
• Staff discount with selected major retail stores

• Learn from industry experts
• Expand your network and gain experience in a large global organisation

Make an impact at Serco

As a Health Care Assistant in our Health team, you’ll contribute to improving the wellbeing of prisoners at Auckland South Corrections Facility. You will support the Registered Nurse in delivering quality healthcare and play a vital role in ensuring cultural safety, including the application of mātauranga Māori principles. Your role will positively impact prisoner rehabilitation and help us achieve better outcomes for Māori.

As a Health Care Assistant in the Health team, you’ll make a positive impact by:

• Supporting the Registered Nurse in patient care and daily living activities
• Assisting with medication administration, observations, and wound care
• Promoting patient safety, independence, and advocating for patient needs
• Helping to maintain a clean, safe workplace in the medical centre
• Communicating observations of at-risk patients to the RN and documenting accurately

Serco is a place for you

To be successful in this role you’ll have:

• Health Care Assistant NZQA Level 3 qualification
• At least 12 months of experience in an acute or emergency setting
• Understanding of the Treaty of Waitangi and cultural competency
• Strong communication and time management skills
• Compassionate, non-judgmental attitude with a focus on patient advocacy
• Initiative, reliability, and the ability to work in a challenging environment

At Serco, you’ll be part of a supportive and culturally inclusive team that prioritises both your professional growth and the wellbeing of the communities we serve. Our long-term government-backed contracts ensure job stability and flexibility, empowering you to make a meaningful difference.

Are you ready to do important work that really matters?

At Serco, we focus on serving governments around the world and improving lives through innovative solutions. Our work across sectors such as Health, Justice, and Immigration touches millions of lives in Australia, New Zealand, and beyond.

We encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+ communities, veterans, and people with disabilities.

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Impact a better future at Serco.