Catering Assistant

Serco is a place where you can grow

Join a team of over 12,000 professionals across Asia Pacific (APAC) and experience a workplace where opportunity, flexibility, and support are at the core of your journey. 

Enjoy benefits that support your growth and balance your life, such as:

• Flexible work arrangements to support work-life balance
• Ongoing training and certifications in food safety and hygiene
• Supportive, values-driven team environment
• Opportunities for career development across Serco’s diverse sectors
• Competitive remuneration package with health and safety measures in place
• Access to Employee Assistance Programs for well-being

Make an impact at Serco

We are currently seeking a qualified and experienced Catering Assistant with kitchen hand experience to join the team at our Villawood Immigration Detention Centre based in NSW on a full-time basis. The successful candidate will report to the Catering Manager and will ensure the smooth and successful operation of the food service process, whilst complying with all food hygiene regulations. Good knife skills are essential as is the ability to perform general cleaning tasks.

This role is physically demanding, and you will be required to constantly lift and bend, push and pull stock. This is a full-time position working on a rotating roster which covers the hours of 11:00am – 8pm. You will work up to a 10-day fortnight which can include weekends and public holidays.

As a Catering Assistant, you’ll make a positive impact by:

• Maintaining stock levels, receiving deliveries, and handling invoices accurately
• Preparing and serving meals that are wholesome, nutritious, and well-presented
• Following health, hygiene, and safety protocols, keeping all areas clean and compliant
• Assisting with catering for special events and ensuring service meets cultural needs
• Ensuring high standards of personal hygiene and professional presentation at all times

Serco is a place for you

This role will suit you if you have a positive attitude with a strong work ethic and good verbal and written communication skills. You will have experience in following directions whilst working in a diverse fast paced environment, making you a good team player. You are confident in preparing and delivering food of high standard. Your dedication to nutritious food will enable you to provide well-presented food to detainees. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. 

To be successful in this role you will have:

• The highest levels of personal integrity and ethical behaviour
• Minimum Certificate II in Kitchen Operations (SIT20312) or equivalent qualification
• Basic Food Hygiene / Food Safety Handling Certificate
• Demonstrated experience with basic kitchen processes and food preparation
• Ability to assist the Catering Manager and Chefs in preparation of the daily menu
• Ensure all tasks are performed in a timely manner and comply with internal policy and legislative requirements
• Understanding of OHS and management of hazards

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.
• Our team members in this role must be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our team. Please consider this requirement when applying.

As a fast-growing and successful global company, Serco’s services span Justice, Immigration, Defence, Space, Customer Services, Health, and Urban Mobility. By joining us, you’ll be part of a supportive culture with trusted leaders who are committed to helping you achieve your career goals. Enjoy flexible work-life management while contributing to our meaningful, government-backed projects.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions addressing some of the world’s most urgent and complex challenges. We focus on serving governments around the globe, and our work has touched the lives of millions in Australia, New Zealand, and Hong Kong.

We celebrate diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disabilities.

By joining Serco, you’ll have access to Employee Networks led by colleagues passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.