Empl. Scheduling & Remuneration Officer

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible salary packaging options, including novated leasing for new and used vehicles  
• Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport  
• Generous employee referral program  
• Share2Care 12 weeks of paid parental leave to eligible employees  

Make an impact at Serco

You will play a pivotal role in ensuring effective inmate employment operations at the largest correctional facility in Australia.
You’ll be responsible for scheduling, rostering and remunerating inmates for their work within the Centre.
You’ll work closely with employment service leaders and correctional staff in a full-time, permanent position.
You’ll be based at the Clarence Correctional Centre in Lavadia, NSW, 12.5 km south-east of Grafton.

As an Employment, Scheduling & Remuneration Officer in the Centre Services team, you’ll make a positive impact by:

• Scheduling and processing inmate employment appointments using OIMS and other systems
• Maintaining accurate records of inmate attendance and hours worked
• Ensuring remuneration aligns with inmate's work contributions
• Communicating with the Job Centre Facilitator to manage job vacancies
• Supporting the creation and improvement of administrative systems for inmate rosters
• Liaising effectively with internal stakeholders and responding to queries promptly

About Clarence Correctional Centre 

Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional Centre in Australia.  

Located on the beautiful NSW North Coast approx. 6 hours' drive from Sydney and 3.5 hours from Brisbane our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches with a variety of multi-cultural cafes, restaurants, and friendly community towns. 

Serco is a place for you

You thrive in fast-paced, purpose-driven environments and take pride in your professionalism. Organised and collaborative, you support a respectful, secure workplace and are always looking to improve processes and outcomes.

To be successful in this role, you’ll have:

• A Diploma in HR, Business, or equivalent relevant experience
• Experience in administration, data management and accurate records
• Proficiency in Microsoft Office (Excel, Word, and Outlook)
• Strong communication skills (written and verbal)
• Ability to manage competing priorities and meet deadlines
• Understanding of or experience using HRIMS or similar systems

About Serco

As a fast-growing and successful global company, Serco’s services span justice, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:
This position carries trust and responsibility. A comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions to some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do touches millions of lives across Australia, New Zealand, and Hong Kong.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco