Key Worker

Key Worker

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

This exciting opportunity will allow the successful candidates to work at the Safe Night Space which will provide support and assistance to those sleeping rough for 12 hours of the day. The Safe Night Space hours of operation are between 6:30pm – 7:30am, Monday to Sunday including public holidays on a rotating roster.

The Key Worker position is at the forefront of the organisation in providing client facing recovery support interventions.

Your role requires advocating with and on behalf of the client to meet wider social, health and well-being needs. You will be responsible for undertaking tasks that support case management, documentation, referrals, and appointments.

This is a part time role working 15 hours per week. Please note this role involves shift work, consisting of weekend work, night shifts, and working public holidays, with the relevant penalty rates applied.

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Skills in reflective practice and highly developed report writing using analytical reasoning.

• Relevant qualifications in a related discipline at degree, diploma, or certificate level/ less formal qualification with work or lived experience (at least 3 years) to perform sufficiently at this level /or demonstrated work experience at the level.

• Ability to support and mentor support workers.

• Advanced computer skills, proficient in Microsoft Office and client reporting system.

• Ability to engage and maintain professional relationships with clients and their wider natural supports with multiple needs and issues.

• Demonstrated understanding of complex issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family/domestic violence and mental health issues.

• Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.

• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

What do we offer?

• A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $85,399, pro rata.
• 5 weeks annual leave + 17.5% annual leave loading. Shift workers who work more than 10 Saturdays or Sundays in a 12 month period will also receive an extra week of annual leave.
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• WA Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Monday 28 April 2025.

For further information please contact Fiona Black, Service Lead - Housing and Homelessness, at fiona.black@ruah.org.au or 0408 713 151.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.