Team Lead - Karlup Service - Offerings

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Team Lead – Karlup Service is an important operational and leadership role responsible for supporting the Service Lead to effectively manage the Karlup Service. This role provides leadership to a range of professionals across the Karlup Service, ensuring the cultural and trauma informed delivery of an efficient and seamless end to end healing and recovery service for women and children.

The Team Lead supports the Service Lead to advocate on behalf of clients served by the Karlup team within senior and executive level decision making forums. In this regard, the Team Lead will have a significant role in shaping the strategic direction of the Karlup Service.

The Karlup Service is a unique and innovative Healing and Recovery service for women recovering from the impacts of family and domestic violence, located at Ruah's state-of-the-art Ruah Centre for Women and Children: The 'Angela Wright Bennett Centre'. 

The Karlup Service employs a unique model of care which offers a seamless spectrum of offerings which women and children can engage with as they need, when they need it, and for as long as they need it to help foster their own strength and resilience and recreate a future free from violence.

This is a full-time fixed term contract for a 12 month period, commencing in June 2025.

What we’re looking for

The successful applicant will be required to meet the following criteria:

• Knowledge and expertise in current and emerging issues of family and domestic violence.
• Knowledge and experience working in a clinical case management setting.
• Experience in reflective leadership practice and the management of teams and a diverse range of staff.
• Knowledge and understanding of diversity and social inclusion including gender, sexuality, disability, age, cultural and linguistic diversity and Aboriginal culture.
• Experience in managing a group of direct reports and conducting frequent supervision.
• Ability to build and maintain strong relationships with staff and stakeholders and ensure strong community sector engagement.

Relevant qualifications in a related discipline at degree, diploma or certificate level (e.g. Social Work or Counselling) and/or significant work experience with family and domestic violence are considered to be desirable traits, but not essential.

What do we offer?

• A salary aligned with Level 5 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $97,689 per annum.
• 5 weeks annual leave + 17.5% annual leave loading.
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your direct family members to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• WA Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB 21st April 2025.

For further information please contact Ellie Tighe - Service Lead Karlup Service at ellie.tighe@ruah.org.au or 0491 155 369.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.