Support Co-ordinator

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Our Stronger Ground program is dedicated to empowering individuals on their Mental Health recovery journey by focusing on what they can do and the resources available to them.

As a Support Coordinator, you will be at the forefront of our mission to enhance the health, social wellbeing, and quality of life for our clients. Working closely with the Team Lead, you will provide vital client-facing recovery support interventions. Your advocacy will help clients navigate their social, health, and well-being needs, ultimately fostering their independence and community participation.

This is a part-time fixed-term position (60.8 hours worked over 8 day fortnight) until 30 June 2026.

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Relevant qualifications in a related discipline at degree, diploma, or certificate level qualification with work or lived experience to perform sufficiently at this level/or demonstrated work experience at the level. 
• Personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care. 
• Skills in reflective practice and highly developed report writing using analytical reasoning. 
• Ability to support, mentor and work alongside supporting staff members. 
• Advanced computer skills, proficient in Microsoft Office and client reporting system. 
• Ability to engage and maintain professional relationships with clients, and their wider formal and informal supports, with multiple needs and challenges. 
• Demonstrated understanding of complex issues facing people who experience chaotic life 
• circumstances such as homelessness, AOD use, family/domestic violence and mental health issues. 
• Willingness and ability to work within and contribute to the vision, mission, core values and the 
• guiding principles of the organisation. 
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture. 

What do we offer?

• A base annual salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $85,399 (pro rata).
• 5 weeks annual leave + annual leave loading of 17.5%
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current WA drivers’ license
• National Police Clearance Certificate (& International Criminal History Check, if applicable)
• WA Working with Children Check
• First Aid Certificate

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: 31st October 2024.

For further information please contact Alicia Roche, Service Lead, at alicia.roche@ruah.org.au or 0422 386 565.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. 

Ruah has a zero tolerance against child abuse and are committed to the safety and wellbeing of children and young people, and their right to feel safe and be safe across all areas of our organisation.

Everyone is welcome. Everyone belongs.