Support Coordinator - Alcohol and Other Drugs (AOD)

Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role.

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

As a Support Coordinator, you will be instrumental in delivering client-facing recovery support interventions. Supported by our dedicated Team Lead, you’ll make a significant impact by enhancing the health, social wellbeing, housing, and overall quality of life for our clients. Your focus will be on maximising functional recovery, promoting self-management, independence, and fostering community participation.

Key Responsibilities:

• Advocate for clients to address broader social, health, and wellbeing needs.
• Manage case support tasks including documentation, referrals, and appointments.
• Specialise in providing Alcohol and Other Drugs (AOD) support to our clients and facilitate therapeutic AOD groups.
• Supervision of lower-level workers; inclusive of students and volunteers.
• Preparing reports as required.

This is a full-time fixed-term position until 1 January 2026 (aligned to current funding) working 3:30pm until 11:30pm Monday to Friday.

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Relevant qualification in AOD or AOD-related Counselling at degree, diploma, or Certificate IV level.
• Demonstrated experience in AOD support services and non-clinical interventions. 
• Skills in personal goal planning aligned to the Model of Care.
• Proficient in reflective practice and adept at report writing using analytical reasoning.
• Ability to guide, mentor and collaborate effectively with supporting staff.
• Advanced computer skills, including Microsoft Office and client reporting system.
• Proven ability to engage and maintain professional relationships with clients, and their supports.
• Demonstrated understanding of complex issues such as homelessness, AOD use, FDV and mental health.
• Demonstrated knowledge and understanding of diversity and social inclusion, including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture. 

What do we offer?

• Remuneration: Starting at $85,399 aligned with Ruah's Enterprise Agreement (and the SCHADS Award).
• Access to Salary Packaging: Maximize your take home pay with up to $15,900 core packaging, plus additional benefits for meals entertainment, and more.
• Generous Leave Entitlements:
• Enjoy 5 weeks annual leave with a 17.5% loading.
• Benefit from 16 weeks paid parental leave, with the option to take 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Other Benefits: including free, independent and confidential access to our Employee Assistance Program (EAP) and Ruah paid Journey Cover (insurance for when you're getting to and from work).
• Ruah Community Engagement: Opportunities to participate in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

Required compliance documents:

• Current drivers’ license
• National Police Clearance Certificate
• International Criminal History Check (if applicable)
• WA Working with Children Check

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

For further information please contact Jaden Cooke, Team Lead, at Jaden.Cooke@ruah.org.au or 0481 459 798.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

Ruah has a zero tolerance against child abuse and are committed to the safety and wellbeing of children and young people, and their right to feel safe and be safe across all areas of our organisation.