Inreach Support Coordinator

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Inreach Support Coordinator is a part of a consortium led by Homeless Healthcare, with the aim to provide individualised, psychosocial and recovery support interventions, to people experiencing homelessness, who present to Royal Perth Hospital. The goal of these interventions is to enhance clients’ health and social wellbeing, housing, quality of life, maximise self-management, independence and community participation to help transition out of homelessness.

This is a full-time fixed-term position until 25 October 2025 in line with current funding.

Hours of work are Monday to Friday 8am - 4pm

Responsibilities include but are not limited to:

• Client engagement and relationship building.
• Case management and planning working collaboratively in a multi-disciplinary team, completing referrals and maintaining appropriate records.
• Providing support and interventions within framework to address client's presenting needs to improve their quality of life.
• Attend networking opportunities and community activities to promote service, to enable effective referrals and stay informed on services availability

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Have a relevant tertiary degree in a related discipline and/or relevant work experience (3- 5years) which demonstrates strengths in the criteria listed below. 
• Demonstrated advanced understanding of complex issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family/domestic violence, and mental health issues. 
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture. 
• Advanced personal goal planning skills to work within an appropriate model to achieve client goals and improvement in quality-of-life outcomes. 
• Ability to be reflective and open to continued learning.
• Highly developed report writing using analytical reasoning. 
• Advanced computer skills, proficient in Microsoft Office and client reporting systems. 
• Demonstrated experience in building and maintaining professional relationships with clients and their wider natural supports with multiple needs and issues. 

 Specialist Criteria

• Experience with homelessness and tri-morbidities. 

Required compliance documents:

• Current WA drivers’ license
• National Police Clearance Certificate (& International Criminal History Check, if applicable)
• WA Working with Children Check

What do we offer?

• A base annual salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award), ranging between $85,399 - $91,881 + 11.5% superannuation.
• 5 weeks annual leave + annual leave loading of 17.5%.
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service). 
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more! 

How to apply 

We’d love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Thursday, 3 October 2024.

For further information please contact Fiona Black, Service Lead at Fiona.Black@ruah.org.au

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. 

Ruah has a zero tolerance against child abuse and are committed to the safety and wellbeing of children and young people, and their right to feel safe and be safe across all areas of our organisation.

Everyone is welcome. Everyone belongs.