Case Manager (Key Worker)

Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

The Key Worker is a unique role providing an opportunity to work in a leading specialist Community Legal Centre which provides a state-wide legal service. Ruah Legal Services (RLS) provides advice and legal representation to individuals experiencing chronic mental health illness, in the areas of care and protection, family and domestic violence, involuntary treatment orders, guardianship and administration, restraining orders and criminal matters.

The Key Worker collaborates with lawyers in integrated service delivery. The role involves case work in care and protection, within the RLS practice. 

This is a fixed term full-time position until 30 June 2025 with the possibility of an extension.

What we’re looking for

The successful applicants will be required to meet the following criteria:

• Relevant qualifications in a related discipline.
• Experience in evidenced based case management practices.
• Experience working collaboratively with external agencies such as Child Protection and Family Services, Department of Housing, Department of Justice.
• Advanced written and verbal communication skills.
• Skills in reflective practice and highly developed report writing using analytical reasoning.
• Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.
• Support Culturally and Linguistically Diverse (CALD) clients, family members and significant others by listening to and understanding their experience of mental health issues, being sensitive to cultural norms and use of in interpreting services as required.
• Advanced computer skills, proficient in Microsoft Office and client reporting systems.
• Demonstrated understanding of complex issues facing people who experience challenging and co-presenting life circumstances such as homelessness, AOD use, family/domestic violence and mental health issues.
• Experience working in a Community Legal Centre (desirable)

Required Compliance Documents:

• Current WA drivers’ license
• WA Working with Children Check
• National Police Certificate dated within 6 months

What do we offer?

• An opportunity to work with a dynamic and supportive team.
• Base salary aligned with Level 4 of the SCHADS, starting from $85,399 + superannuation.
• Salary packaging up to $15,900 to extend your take home pay.
• 5 weeks annual leave + annual leave loading of 17.5%.
• Flexible working hours and office locations
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much much more!

How to apply

You must clearly detail how you meet each selection criteria by addressing them separately. If you do not address the selection criteria, it is unlikely you will be considered for the position.

For each of the selection criteria, make a separate heading and then detail your knowledge, skills, abilities, and experience and ensure you emphasise your major achievements by giving examples. Also include any non-working or volunteer activities, such as involvement in a community organisation.

Applicants are asked to complete the following to apply for this role:

-    Covering letter addressing selection criteria below in no more than 3 A4 pages

-    Copy of your CV

The closing date is 30 September 2024 however applications will be considered as they are received. If you feel this is the perfect role for you, we encourage you to submit your application as soon as possible as this role will be filled if a suitable applicant is identified before the closing date. 

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. 

Ruah has a zero tolerance against child abuse and are committed to the safety and wellbeing of children and young people, and their right to feel safe and be safe across all areas of our organisation.

Everyone is welcome. Everyone belongs.