Employee Experience CoordinatorHybrid

Full Time / Permanent position.

Hybrid Environment: Tuesdays & Thursdays in the office (222 Lonsdale Street, Melbourne)

Core Experience: demonstrated experience across HR coordination, executive assistance, and office management.

Essential Skills: Attention to detail, strong initiative, highly proactive, incredibly organised, amazing problem-solving ability, resourceful, excellent communication, confidence, kindness and ability to build trusted relationships

We’re looking for an Employee Experience Coordinator to join our People & Culture team at RMIT Online! This isn’t a senior HR role, and it’s definitely not a recruiting gig. What we need is someone who thrives on being proactive, solving problems, and making sure everything runs smoothly.

You’ve worn all the hats – HR coordinator, PA, office manager, event planner – and you know how to juggle tasks like a Cirque du Soleil performer. You’ve got incredible attention to detail – you spot typos and grammatical errors, make the most eye-catching PowerPoint preso's, ensure onboarding plans are flawless and impactful, and notice when the office snacks are running low (priorities, right?).

Who is RMIT Online?

At RMIT Online, we’re all about delivering cutting-edge digital learning experiences with a sharp focus on the future of work. Through collaboration with industry leaders and experts, we create practical, real-world courses that help learners thrive in their careers.

Our mission is to build a community of lifelong learners, equipping them with the skills and knowledge needed to stay ahead in an ever-evolving workforce. We’re a passionate, nimble team of around 120, dedicated to making education more accessible, engaging, and innovative.

About the Role

As our Employee Experience Coordinator, you’ll be the go-to person for keeping things running smoothly behind the scenes at RMIT Online. From supporting our People & Culture team to helping the CEO and making the office a great place to be, this role is all about organisation, coordination, and making sure everything works like clockwork.

On the HR side, you’ll handle things like keeping our systems up to date (Workday and Culture Amp, we’re looking at you), booking feedback and learning sessions, and making sure our Confluence documentation is in tip-top shape. You’ll also manage onboarding new employees and keeping them engaged—because first impressions matter, and you’re the one who makes them great!

You’ll also assist with admin tasks for the CEO and the People & Culture team, like managing diaries, coordinating meetings, and keeping communication flowing smoothly. Some days, you might even need to pop into the office outside of the usual Tuesday/Thursday routine—but don’t worry, we won’t overdo it.

And let’s not forget the office itself! You’ll be our logistics guru, making sure the space is stocked, organised, and ready for action. From arranging property services to keeping the snack cupboard full and handling mail or couriers, you’ll take care of all those little things that make a big difference. Oh, and your eye for workplace safety will help us stay on top of first aid supplies, emergency training, and health essentials.

One of your shining moments will be owning our company-wide events: fortnightly Showcase, monthly All Hands, and the big kahuna, the Quarterly Connection Sprint. These gatherings are all about bringing the entire business together to share updates, celebrate wins, and collaborate. Your job? Make them exciting, and impactful, and ensure they run like clockwork. Whether it’s nailing the timing, creating a vibe, or collaborating with IT to ensure the AV equipment doesn’t have an existential crisis mid-presentation, you’ll make these events something everyone looks forward to.

Why This Role Rocks

You’ll join a small yet mighty People team, full of impressive professionals from whom you can learn directly. This team thrives on growth, learning, and fostering a meaningful workplace culture. Whether you're supporting the leadership team, coordinating impactful events, or researching new initiatives, you’ll play a key role in keeping RMIT Online running smoothly and efficiently.

This is your chance to make a real impact in a dynamic, forward-thinking environment. You’ll thrive in a role that offers variety, where no two days are the same, allowing you to stretch a wide range of wrangling skills. If you’ve ever wanted to make a tangible difference to workplace culture while leveraging your HR coordination experience—all while balancing exciting events and projects—this is the perfect role for you.

A Typical Week in This Role

Your week will be a mix of keeping RMIT Online humming like a well-tuned machine:

• Updating HR systems, organising onboarding activities, and running feedback sessions that make everyone feel like a superstar.
• Supporting the CEO and People & Culture team with diary management, meeting coordination, and admin tasks.
• Coordinating the annual 360 feedback process or assisting the People & Culture Manager with engagement surveys.
• Supporting the Talent Acquisition Manager with interview scheduling or raising contracts in Workday for new hires.
• Researching, planning and running our epic company-wide events (Showcase, All Hands, and Connection Sprint), ensuring they’re impactful, exciting, and glitch-free.
• Handling office logistics—restocking the biscuit tin, liaising with property services, and making sure we’re ready for any workplace emergencies.
• Welcoming new employees and ensuring they settle in with everything they need (and a few laughs along the way).

Our Hybrid Work Vibe

Due to the collaborative nature of this role, you’ll be in the office on Tuesdays and Thursdays. Outside of these days, you’re free to work wherever brings out your best! Your first week of onboarding will be spent in the Melbourne CBD office, and after that, it’s all about flexibility.

We often gather together for company-wide Showcases and All-Hands meetings, complete with snacks, drinks, and plenty of fun! Plus, we attend quarterly Connection Sprints—think two days of team building, collaboration, and energy. You will be heavily involved in organsiing and coordinating these events.

Sound Like You? Here’s How to Apply!

Some might think cover letters are outdated, but we see them as a test of your attention to detail—a critical skill for this role! So, tell us:

• How you have previously contributed to building a positive culture and the impact it made.
• Tell us about your demonstrated experience across HR coordination, executive assistance, and office management.
• Which Future Skills course excites you most and why?

Ready to make a difference at RMIT Online? We’d love to hear from you! Apply today and join a team where your impact truly matters.

Successful candidates will be required to undergo a thorough selection process, which includes relevant background checks such as reference checks, national police checks, working with children checks, and verification of the Right to Work in Australia. We appreciate your understanding and cooperation as we ensure a safe and compliant workplace.

RMIT is an equal-opportunity employer committed to being a child-safe organization. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, or age. We strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.