Network Control Centre Coordinator

• Fully subsidised medical and life insurance
• Great career development and long-term career opportunities.

Network Control Centre Coordinator

New Plymouth

With growing demands on our network, Powerco is expanding our Network Operations Centre team—the core of our operations.

As a Network Control Centre Coordinator, you’ll join a professional, dedicated, and supportive team, responsible for handling safety-related calls, emergency requests, and coordinating public safety activities.

In this role, you'll be the first point of contact for emergency calls, business requests, and safety inquiries, helping ensure safe and reliable network operations. You’ll update our Outage Management System with key information and support our team during critical events, working closely with network controllers and field crews.

What We’re Looking For:

• Exceptional Communication Skills – A customer-focused approach to responding to safety and emergency calls.
• Computer Savvy – Strong skills in Microsoft Office and an interest in learning about our outage management systems and SCADA.
• Organized and Detail-Oriented – You’ll keep information accurate, organized, and accessible.
• Collaborative Team Player – A positive attitude and a focus on supporting the team.

Our values reflect who we are and what we believe in: collaboration, inclusiveness, and a commitment to safety. At Powerco, we celebrate diversity in all forms and are dedicated to creating a welcoming environment for everyone. Join us and feel empowered to bring your whole self to work.

Ready to Make an Impact?

If you’re passionate about safety, teamwork, and providing outstanding service, we’d love to hear from you!

Applications close: Sunday 1 December 2024

At Powerco, we believe that diversity is our superpower. We want our workforce to reflect the communities that we serve – gender, age, ethnicity, disability, working preferences, gender identity, sexuality, education, background, upbringing… we value and celebrate it all. We are committed to providing a safe space where people can bring their whole selves to work and feel like they belong.  

Our ability to get the best out of people is what sets Powerco apart. We realise that candidates – especially from underrepresented and neurodiverse backgrounds – often won’t apply for roles unless they meet ALL the criteria. We encourage anyone who shares our passion for connecting communities to apply for any role that aligns to your strengths and interests. We will provide a safe space where you can bring your whole self to work and thrive.  

If you would benefit from support or adjustments in order to participate equitably in the recruitment process, please phone 0800 769372 or email kiaora@powerco.co.nz