Business Manager

The Account Manager will support the Business Director and Producer in the delivery of all communications for the Telstra Best of Business Awards. You will collaborate with the agency creative and production teams, clients and agency partners to keep all the campaign communications up to date and refreshed for the annual program.

In this role, you are responsible for ensuring that the agency is meeting the client’s needs and working with all the key functions that go into creating the agency’s output. This involves constantly solving problems, managing internal and external expectations and communications, financial project management and driving projects to completion.

The Ideal Candidate:

You will have some experience in and understanding of data-driven customer marketing, in particular integrated, digital and CRM campaigns. You will take pride in creating best in class creative work no matter how large or small. You have an eye for detail and an organised streak. You’re curious, proactive, and have a strong sense of initiative. You’re collaborative and have excellent communication skills.

Key Responsibilities:

• Project/campaign delivery, particularly through the production process
• Managing the day-to-day project team (creative, strategy, production) liaison
• Owning timelines and budgets (with input from Production)
• Cost control on projects (including raising job numbers, estimates, invoicing)
• Arranging project team meetings; putting meetings into diary
• Working with resource management to schedule resources
• Ensuring we deliver projects on time and on budget
• Running tasks briefs and post implementation reviews
• Contributing to Post Implementation Reviews
• Voicing point of view on how we could do things better, make the work better

Experience / Qualifications:

• 1-2 years’ agency experience in a similar role
• Have a clear understanding of marketing communications and agency processes
• Strong organisational and interpersonal skills and high attention to detail
• Strong communication and presentation skills
• Ability to work and manage multiple smaller projects autonomously from brief to completion
• Ability to deliver high standards of client satisfaction, measured through feedback
• Experience creating master timing plans, cost estimates
• Have integrated marketing experience – preferably in customer marketing channels eg. email, web, display, social, familiarity with data and related concepts